Support » Themes and Templates » Cannot view theme option – HELP!!!

  • nicklim84

    (@nicklim84)


    Hi!

    I’ve been trying to view my theme options but have failed to see it. The options appear to be there but when i click on it, there’s nothing there.
    I have tried it with two other themes at still it didn’t appear.

    Anyone, help please!

    Nick

Viewing 13 replies - 1 through 13 (of 13 total)
  • Moderator Andrew Nevins

    (@anevins)

    Forum moderator

    Which theme are you having issues with?

    nicklim84

    (@nicklim84)

    Currently i am using Organic Theme Photographer.

    Moderator Andrew Nevins

    (@anevins)

    Forum moderator

    Their support is here: http://organicthemes.com/support/

    nicklim84

    (@nicklim84)

    The thing is I have tested it out with 2 other themes and both didn’t work just like the one with organic.

    So im guessing it is a wordpress file that’s not right. I cannot recall if i have made any adjustments to a php file.

    Moderator Andrew Nevins

    (@anevins)

    Forum moderator

    What option is it you’re trying to view?

    nicklim84

    (@nicklim84)

    The theme option.

    When i click on the options, the whole interface just disappear. I mean, in the theme options i have like “General, Homepage, Layout etc”. At first i can view it, then when i click on let say Layout, nothing appear. Only blank. Again, same problem faced with a different theme of mine.

    Moderator Andrew Nevins

    (@anevins)

    Forum moderator

    Can you access your site’s error logs to see what’s going on at the time that the page goes blank?

    nicklim84

    (@nicklim84)

    The theme option also required me to install Options Framework which i did. I could access all the theme option this afternoon, but now i couldn’t.

    nicklim84

    (@nicklim84)

    It is not the whole page that turns blank, just the theme option. WordPress sidebar still there.

    nicklim84

    (@nicklim84)

    Can i give you my login details so you could help me figure it out?

    Moderator Andrew Nevins

    (@anevins)

    Forum moderator

    All we can do on WordPress.org is talk to you through these forums. That is a limitation of forums. As you need more support than we can provide here I suggest you consider 1-on-1 professional support: http://jobs.wordpress.net

    nicklim84

    (@nicklim84)

    Alright.

    Any other suggestions that i should check on for my current problem?

    Moderator Andrew Nevins

    (@anevins)

    Forum moderator

    Talk to your hosting providers about getting access to your error logs.

Viewing 13 replies - 1 through 13 (of 13 total)
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