• Resolved nicholasb

    (@nburmand)


    Since upgrading to 1.28.1, I cannot edit or view testimonials.
    When I click on Testimonials in the left hand bar, it states that there are 10 testimonials (All 10 – Published 10) but only the latest one is listed. The name of the testimonial is shown but underneath it it states:

    Fatal error: Call to protected method WP_List_Table::row_actions() from context ‘mysiteTestimonial’ in /home/stovean/public_html/wp-content/themes/modular/lib/admin/classes/testimonials.php on line 135

    How can I view or edit testimonials?
    I know this is a free version, but any help would be appreciated. Thanks.

    https://wordpress.org/plugins/easy-testimonials/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor richardgabriel

    (@richardgabriel)

    Hey Nick!

    Uh oh – that’s no good!

    From the error you have posted, this sounds to be related to something inside your theme:

    Fatal error: Call to protected method WP_List_Table::row_actions() from context ‘mysiteTestimonial’ in /home/stovean/public_html/wp-content/themes/modular/lib/admin/classes/testimonials.php on line 135

    That error is coming from a file inside the “modular” theme.

    Did you perform more than one update – perhaps to your theme and other plugins, at the same time as you updated ours?

    All the best,
    Richard

    Thread Starter nicholasb

    (@nburmand)

    Hi Richard,

    Thanks for your reply.

    I did upgrade other stuff- lots of plugins. I didn’t upgrade the theme as it’s been modified (:D) It was the testimonials.php reference that made me think it was still the ET plug. Any clues what could cause that? Is it a case of turning off/on each plug to test?

    (gulp!)

    Thread Starter nicholasb

    (@nburmand)

    Richard, are you saying that this file is not related to Easy Testimonials? The file testimonials.php is date stamped 25 September 2014 so wasn’t involved in the recent update.

    Plugin Contributor richardgabriel

    (@richardgabriel)

    Hey Nick!

    Sorry for the delayed follow up –

    I do believe this is related to a file inside your theme – the path /public_html/wp-content/themes/ is the wordpress theme directory path, in which the file that is throwing this error resides:

    Fatal error: Call to protected method WP_List_Table::row_actions() from context 'mysiteTestimonial' in /home/stovean/public_html/wp-content/themes/modular/lib/admin/classes/testimonials.php on line 135

    Did you update your theme recently? Or, did you upgrade WordPress recently?

    I will try to help, but as this seems to be outside of our plugin I may just not have the required knowledge.

    All the best,
    Richard

    Thread Starter nicholasb

    (@nburmand)

    I didn’t upgrade the them at all, just WP and a few plugins.
    I found the file but don’t do in depth PHP programming to be able to find the cause of the error.
    What would you suggest – turning off plugins and themes until the error goes away, and then dealing with the offending item after that?
    Fortunately the error doesn’t affect the site itself (visitors don’t see any error messages) but I can’t update or view the testimonials.

    Thanks for any/all help Richard 🙂

    Nick

    Plugin Contributor richardgabriel

    (@richardgabriel)

    Hey Nick!

    Googling around a bit shows me you aren’t the only person with this issue:
    http://mysitemyway.com/support/topic/wordpress-v4-and-testimonials
    http://mysitemyway.com/support/topic/fatal-error-testimonials

    That is one forum thread I’ve found with a lot of different people with your issue – I believe they all have the InFocus theme or Elegance themes, based on the conversations.

    There are a few suggested fixes there, however they are all inside PHP.

    The developers on those threads claim it is an issue with the latest version of WordPress (although those statements go back 5 months.)

    Check that out and see if it looks helpful or if you see anything you recognize?

    If you are OK with it, when I have some free time I would be happy to login to your site to check this out! I know my way around pretty well and should be able to get this straightened out. You’ve got me interested!

    All the best,
    Richard

    Thread Starter nicholasb

    (@nburmand)

    Hi Richard,
    I did some Googling but must have missed that post. I did what the first post said and replaced testimonials.php (in wp-content/themes/modular/lib/admin/classes) with the zip file posted and it worked instantly. All my testimonials are now visible and editable.

    Thanks Richard, I really appreciate the help – and am SUPER relieved that it was after all so easy to fix. Phew!

    Big thanks (I owe you a beer!!)

    – Nick

Viewing 7 replies - 1 through 7 (of 7 total)
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