Title: Cannot use the Elementor
Last modified: September 11, 2016

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# Cannot use the Elementor

 *  Resolved [abe2017](https://wordpress.org/support/users/abe2017/)
 * (@abe2017)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cannot-use-the-elementor/)
 * I just created a new website and I tried to edit using Elementor.
    But it was
   not working. I cannot see the choice of column. And I cannot drag and drop the
   widget into the section. It seems the features are locked. Even I used the template,
   I found the same problems. What is the problems?

Viewing 12 replies - 1 through 12 (of 12 total)

 *  [WPDevHQ](https://wordpress.org/support/users/wpdevhq/)
 * (@wpdevhq)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cannot-use-the-elementor/#post-8170345)
 * What theme are you using and what are the other plugins that are active if any?
 *  Thread Starter [abe2017](https://wordpress.org/support/users/abe2017/)
 * (@abe2017)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cannot-use-the-elementor/#post-8170634)
 * I am using twenty sixteen including child theme from elementor.
    Since this is
   a new website, there only elementor plugin that already installed. I can go to
   the editing page with the elementor features there. But I cannot use it. It’s
   like something locked the features and I cannot use it.
 *  [WPDevHQ](https://wordpress.org/support/users/wpdevhq/)
 * (@wpdevhq)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cannot-use-the-elementor/#post-8171361)
 * Try going to [http://yourdomain.com/page-name-here/?elementor](http://yourdomain.com/page-name-here/?elementor)
   and see if that would bring up the editor. (Replacing domainname and page-name-
   here with actuals).
    -  This reply was modified 9 years, 8 months ago by [WPDevHQ](https://wordpress.org/support/users/wpdevhq/).
 *  [Boaz](https://wordpress.org/support/users/boazpojo/)
 * (@boazpojo)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cannot-use-the-elementor/#post-8172932)
 * Hi [@abe2017](https://wordpress.org/support/users/abe2017/),
    Did you make sure
   you system meets our requirements: [http://docs.elementor.com/article/38-requirements](http://docs.elementor.com/article/38-requirements)
 *  Thread Starter [abe2017](https://wordpress.org/support/users/abe2017/)
 * (@abe2017)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cannot-use-the-elementor/#post-8174083)
 * Hi [@wpdevhq](https://wordpress.org/support/users/wpdevhq/)
    I can go to the 
   elementor editor but I cannot drag and drop the widget to the section.
 *  Thread Starter [abe2017](https://wordpress.org/support/users/abe2017/)
 * (@abe2017)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cannot-use-the-elementor/#post-8174110)
 * Hi [@boazpojo](https://wordpress.org/support/users/boazpojo/),
 * I already set “asp_tags = off” in php.ini
    Please find the system info from elementor
   setting : == Server Environment == Operating System: Linux Software: Apache/2
   MySQL version: 5.6.31 PHP Version: 5.6.6 PHP Max Input Vars: 1000 PHP Max Post
   Size: 20M GD Installed: Yes Elementor Library: connected
 * == WordPress Environment ==
    Version: 4.6.1 Site URL: [http://www.sales.1stforexrobot.com](http://www.sales.1stforexrobot.com)
   Home URL: [http://www.sales.1stforexrobot.com](http://www.sales.1stforexrobot.com)
   WP Multisite: No Max Upload Size: 20 MB Memory limit: 40M Permalink Structure:/%
   year%/%monthnum%/%day%/%postname%/ Language: en-US Timezone: 0 Admin Email: [abe_2017@yahoo.com](https://wordpress.org/support/topic/cannot-use-the-elementor/abe_2017@yahoo.com?output_format=md)
   Debug Mode: Inactive
 * == Theme ==
    Name: twentysixteen Child Theme Version: 1.0.0 Author: Elementor.
   com Child Theme: Yes Parent Theme Name: Twenty Sixteen Parent Theme Version: 
   1.3 Parent Theme Author: the WordPress team
 * == User ==
    Role: administrator WP Profile lang: en_US User Agent: Mozilla/5.0(
   Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2486.0 Safari/
   537.36 Edge/13.10586
 * == Active Plugins ==
    Elementor Name: Elementor Version: 0.8.1 Author: Elementor.
   com
 *  Thread Starter [abe2017](https://wordpress.org/support/users/abe2017/)
 * (@abe2017)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/cannot-use-the-elementor/#post-8174214)
 * [https://drive.google.com/file/d/0Bwpr7K_8_c41Q2d5UFAwYzVkcG8/](https://drive.google.com/file/d/0Bwpr7K_8_c41Q2d5UFAwYzVkcG8/)
 *  [StevCrutch](https://wordpress.org/support/users/stevcrutch/)
 * (@stevcrutch)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-use-the-elementor/#post-8251972)
 * So a MySQL version is 5.5.51 won’t work? I’m with BlueHost running the Zermatt
   Theme from ccssigniter and Elementor just won’t load. The little black dots just
   go and go and go. BlueHost confirmed that on a shared server I won’t be able 
   to get the MySQL to 5.6. The rest of the requirements I meet.
 * Did finally get an error but it was just “undefined.”
 *  [javen1](https://wordpress.org/support/users/javen1/)
 * (@javen1)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-use-the-elementor/#post-8268006)
 * Is it possible to move sections to different positions by drag n drop.
 *  Thread Starter [abe2017](https://wordpress.org/support/users/abe2017/)
 * (@abe2017)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-use-the-elementor/#post-8269788)
 * I found the solution by accident. I use Mozilla and all problems are gone.
    I
   used explorer when I faced the problems.
 * Thank you for your help.
 *  [mannenkoorconcordia](https://wordpress.org/support/users/mannenkoorconcordia/)
 * (@mannenkoorconcordia)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-use-the-elementor/#post-8315228)
 * Hello,
    I installed Elementor on my localsite. During the installing of the site
   with Wamp64, I was agree with the using of Internet Explorer. At the end it was
   not possible to use Elementor. After a second installation procedure, now with
   Mozilla, it is possible to use Elementor.
 * with regards,
    Henk
 *  [ariindam](https://wordpress.org/support/users/ariindam/)
 * (@ariindam)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/cannot-use-the-elementor/#post-9247617)
 * elementor not loading while page editing why so? any answer

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘Cannot use the Elementor’ is closed to new replies.

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## Tags

 * [ie](https://wordpress.org/support/topic-tag/ie/)
 * [mozilla](https://wordpress.org/support/topic-tag/mozilla/)

 * 12 replies
 * 7 participants
 * Last reply from: [ariindam](https://wordpress.org/support/users/ariindam/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/cannot-use-the-elementor/#post-9247617)
 * Status: resolved