Support » Plugin: Import All Pages, Post types, Products, Orders, Users as XML & CSV » Cannot use Importer Custom Fields PRO to import users with custom fields

Cannot use Importer Custom Fields PRO to import users with custom fields

  • Resolved espertus

    (@espertus)


    5 years ago

    I installed Ultimate CSV Importer and the free add-on Import Users. This allowed me to import users but not use custom fields, so I purchased Importer Custom Fields PRO, which I expected to enable me to import users, complete with custom field data.

    I now see “Importer Custom fields PRO” and “Ultimate CSV Importer Free” in my sidebar. If I try importing with Importer Custom fields PRO, I am not given the option to import users. If I use Ultimate CSV Importer Free, I do not see my custom fields. How do I get the functionality of both (importing users with custom fields)?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    5 years ago

    so I purchased Importer Custom Fields PRO

    Where did you buy that?

    Thread Starter espertus

    (@espertus)

    5 years ago

    I purchased it from this Smackcoders page, where it is listed as “Custom Fields Import”. It’s from within WordPress that its name is shown as “Importer Custom Fields PRO”.

    I really needed to get the site up today, so I found a workaround using Import users from CSV with meta, which is free.

    Plugin Contributor Smackcoders Support

    (@smacksupport)

    5 years ago

    Hi,

    WP Ultimate CSV Importer – Custom Fields Import plugin cannot import users with custom fields. It can only import posts, pages, custom posts with their custom fields. You need to purchase the WP Ultimate CSV Importer Pro to get the support of users with the custom fields import.

    Thanks.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    5 years ago

    I purchased it from this Smackcoders page, where it is listed as “Custom Fields Import”. It’s from within WordPress that its name is shown as “Importer Custom Fields PRO”.

    Thanks for that info.

    For pro or commercial product support please contact the author directly on their site.

    As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.

Viewing 4 replies - 1 through 4 (of 4 total)
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