Fast Secure Contact Form
[resolved] cannot use existing v3 forms (7 posts)

  1. pumpkineater
    Posted 2 years ago #

    Version 3.x.y.z was simple and perfect.
    Now too much bloatware in v4 ....

    Migrating from v3 to v4 and all existing forms are 'gone'...

    Reversing back to


  2. Don Muskopf
    Posted 2 years ago #

    I have the same problem. Existing forms are gone. Restoring settings from a back up does not work. Will revert to for now.

    The new version looks great. Hopefully, there will be a way to restore settings so I can use it.



  3. Mike Challis
    Plugin Author

    Posted 2 years ago #

    There was a mistake causing the import not to fire on upgrade, I disable the autoupdate for the new version until I fix it. I am fixing it now.
    Sorry for the inconvenience. This should only effect a few people who just updated in the last half hour only. Your forms were still saved in the 3.xx location.

    = If I upgrade from version 3.xx, will my forms and settings be lost? =
    No, it will automatic import of settings from versions 2.5.6 up to 3.xx. As long as you do not use the delete button when deactivating the plugin.
    You can and should make a backup of your forms.

    = What happens during upgrade from 3.xx, where are the settings stored? =

    The upgrade is run automatically only once after installing or upgrading the 4.xx version over a 3.xx versions.
    The 4.xx version uses different wp options settings than 3.xx
    The options settings are rows in the wp_options database table.

    4.xx wp_options

    3.xx wp_options

    During 4.xx install, the installation looks to see if 4.xx options are not present(first time install), and if 3.xx options are present(3.xx was installed previously), if it passes both those tests, then it runs the import code in

    = How do I backup or restore my forms? =

    On the Tools settings tab is a backup / restore tool.
    The backup / restore feature can be used for backups or as a site to site transfer. You can back up ALL forms and transfer ALL forms to the same or new site using the restore feature. Or you can back up individual forms and restore them to the the same or new site replacing any one form selected during the restore. Please consider that restoring one form or ALL forms makes permanent replacements to the forms already on the site you restore them to.

    Read more about backup / restore

  4. Andreas
    Posted 2 years ago #

    I have the same problem.
    I upgraded the Plugin and all the forms are gone.
    Do you know, when the bug fix is available and what I have to do?


  5. michaeldayla
    Posted 2 years ago #

    The text area input field width reverted to the default on upgrade. The instructions for changing the width of the input boxes are old. How to I increase the width of all text area input fields?

  6. Mike Challis
    Plugin Author

    Posted 2 years ago #

    The first half hour of downloads yesterday had a bug that prevented the auto import from version 3.xx routine from firing. Sorry for any inconvenience.

    If that happened to you here is the help page:

    You may have to reset the styles on the Styles settings tab to initialize all the current style defaults.

    If you have any more questions, please start your own post. I am marking this resolved

  7. pumpkineater
    Posted 2 years ago #

    Yeo, import/export solves problem to secure existing forms while migrating to v4.
    Only had to tweak styles again a bit...

    Fantastic work Mike !

    v4 is much better organised (inside and outside) :-)

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