Support » Everything else WordPress » Cannot Upload/Update Plugins

  • We recently acquired a website and migrated it over to a different host.We have noticed that we cannot update or upload any Plugins as the response received from WordPress is “Update Failed….”.

    1. Already disabled all plugins and attempted to enable/update one at a time to see if there was a conflict: no dice.
    2. Changed themes: same thing
    3. There are no custom rules initiated.
    4. We verified the admin users data in the database and their usage rights jare all correct.
    5. We verified in .htaccess as well as wp-config.php that there are no rules set to disable uploading.

    Therefore, I’m wondering if this could be a path issue. I know that depending upon the method of migration, the paths may need to be updated, but I’m not sure where to begin looking.

    Would there be anything else I should be looking at?

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • 1. File access rules? Check with your host that your read/write accesses are correctly configured in order for WordPress to be able to create directories.
    2. Open the web console in your browser and check for Javascript errors.
    3. Enable (temporarily) logging of PHP errors/notifications to file. See https://wordpress.org/support/article/debugging-in-wordpress/ for details on how it’s done.

    Thread Starter toad78

    (@toad78)

    Thank you for the suggestions. Responses below:

    1. Those are fine.
    2. None.
    3. The only errors I’m seeing are:

    Notice: Undefined property: Vc_Updater::$title in /home/xxx/public_html/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updating-manager.php on line 99
    Warning: Cannot modify header information – headers already sent by (output started at /home/xxx/public_html/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updating-manager.php:99) in /home/xxx/public_html/wp-admin/admin-header.php on line 9

    I’m working on getting this updated. But it seems I’m also unable to update any Themes (even WordPress ones) and am getting the same ‘Update failed…’ message.

Viewing 2 replies - 1 through 2 (of 2 total)
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