Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author PressTigers

    (@presstigers)

    @liquidspikes

    Have you checked the file extensions settings? Is .docx format enabled?

    Let us know so that we can able to suggest you a solution.

    Thanks & Regards,
    PressTigers

    Thread Starter liquidspikes

    (@liquidspikes)

    Yes, .docx files are enabled. actually, all file types are enabled.

    Any other ideas?

    Thanks for your help, sorry it took so long for me to respond.

    • This reply was modified 7 years, 5 months ago by liquidspikes. Reason: english... whoops
    Plugin Author PressTigers

    (@presstigers)

    liquidspikes,

    We have checked your addressed issue on our development setup. No issue found in SJB plugin with the .docx files.

    But you can try the following solution. Go to Settings> Upload File Extensions Tab:

    1. Disable Uploaded Files Anti-Hotlinking
    2. Save Settings
    3. Enable Uploaded Files Anti-Hotlinking
    4. Save Settings

    Now, upload a file with .docx format. Let us know if the problem still persists.

    Thanks & Regards,
    PressTigers

Viewing 3 replies - 1 through 3 (of 3 total)
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