Support » Plugin: Google Tag Manager for WordPress » Cannot upgrade from v1.10.1

  • Update Failed: Could not create directory. duracelltomi-google-tag-manager/integration/whichbrowser/src/Analyser/Header/Useragent

    The page I need help with: [log in to see the link]

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  • The directory already exists, by the way…

    Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi,

    I updated the plugin on many sites without this issue.
    Are you sure it is not related to your hosting? Perhaps a directory access level issue?
    Does this work if you remove the plugin directory and do a clean install from the WP repository? (this should preserve already stored plugin options)

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