Cannot Update/Publish/Preview certain pages

  • m1rado

    (@m1rado)


    6 years, 12 months ago

    I am having an infuriating time trying to figure out what’s happening.

    I have not installed any plugins or done any backend changes recently. I did update TAO Scheduled Update last night, but I have at this point deactivated AND deleted that plugin with no improvement in issue.

    The issue is this:
    1. When PREVIEWING pages, the page saves. The HTML changes. Lots of the code is just lost when I look back.

    2. When UPDATING/PUBLISHING pages, I am sometimes brought to the “Posts” meta page, and sometimes it says that it updated, but does NOT give a “View Page” link like it normally would. HTML code on-page does not change.

    3. When UPDATING/PUBLISHING pages, the “View Page” link does not appear, and the updated page has lost HTML code and is incomplete.

    What in the world could be causing this!? I don’t even know how to search for “wordpress is changing code after I submit it”..

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    6 years, 12 months ago

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare. If your host provider has a “Purge Varnish” option or if you can ask your provider to flush memcache on your server. If you are using SiteLock, manage your caching there.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Theme (Twenty Sixteen.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    – MANUALLY updating (latest version is 4.7.4). Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Please read the Manual Update directions first.
    – Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups!

    Thread Starter m1rado

    (@m1rado)

    6 years, 12 months ago

    Some followups:

    I’ve cleared MY cache, I’ve cleared the cache on the site using GoDaddy’s “Flush Cache” option from the wordpress topbar, I’ve restored to last week’s backup (we use Updraft), nothing helps a bit.

    I have isolated it to just certain code ON that page… If I only try to save 2/3 of the columns and leave the “bad” column out, the page will allow me to update it.

Viewing 2 replies - 1 through 2 (of 2 total)
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