Support » Plugin: Photo Gallery by 10Web - Mobile-Friendly Image Gallery » Cannot update posts with gallery inserted after update + one more issue

  • Resolved Kitana Khan

    (@levelsevenltd)


    Hello,

    I have had a major hair-pulling past few days now.

    I had the plugin setup with different galleries on a site I built last year (or two?). Now I came back to update it with more galleries and in the process, updated WP and all plugins, including Photo Gallery plugin.

    To my dismay, I first discover that even though I chose the specific galleries I want to be displayed on different posts, they all showed the most recent gallery I created. How can I ensure the different posts show the different galleries I want rather than all of them showing the same thing?

    Secondly, I just discovered that my posts work and display fine without the gallery shortcode inserted. But when I put the gallery shortcode, I cannot even update the post to begin with – I get a white screen (in firefox). And when I try to view the post with the gallery inserted, the post only loads halfway.

    Please help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Kitana Khan

    (@levelsevenltd)

    Please note I can privately provide logins if required. A swift response will be much appreciated.

    Thanks again!

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We need to have a closer look at the described issue.
    Please contact our support team using the following email address support@10web.io

    Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks, have a nice day!

    Thread Starter Kitana Khan

    (@levelsevenltd)

    @kimabaghdasaryan,

    Thank you very much for the quick response. I have sent the email to the provided email address from mine levelsevenltd@

    I hope for an even quicker response this time.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Cannot update posts with gallery inserted after update + one more issue’ is closed to new replies.