Title: Cannot update plugins &#8211; Could not create directory
Last modified: August 21, 2016

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# Cannot update plugins – Could not create directory

 *  [SpiderKenny](https://wordpress.org/support/users/spiderkenny/)
 * (@spiderkenny)
 * [12 years ago](https://wordpress.org/support/topic/cannot-update-plugins-could-not-create-directory/)
 * I have a WP blog on my own server, which has been running for about a year or
   so.
    Until now I have never had trouble doing any updates.
 * Today I have 2 plugins and the WP 3.9 update available.
    All three fail with 
   various variations of the same type of error: `An error occurred while updating
   Captcha: Could not create directory. captcha/bws_menu/images`
 * I have checked the permissions on wp-content and even set them to 777 for now,
   but the problem persists.
 * **Captcha**
    When I attempt to update Captcha to 3.9.9 I get: An error occurred
   while updating Captcha: Could not create directory. captcha/bws_menu/images
 * **Jetpac**
    When I attempt to update jtepac to 2.9.3 I get: `Could not create
   directory. jetpack/_inc`
 * **WordPress 3.9**
    And when I attempt to update to WordPress 3.9 I get:
 *     ```
       Unpacking the update…
   
       Could not create directory.: wordpress/wp-admin/css/colors/ectoplasm
   
       Installation Failed
       ```
   

The topic ‘Cannot update plugins – Could not create directory’ is closed to new 
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## Tags

 * [Failed](https://wordpress.org/support/topic-tag/failed/)
 * [wordpress 3.9](https://wordpress.org/support/topic-tag/wordpress-3-9/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 0 replies
 * 1 participant
 * Last reply from: [SpiderKenny](https://wordpress.org/support/users/spiderkenny/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/cannot-update-plugins-could-not-create-directory/)
 * Status: not resolved

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