Title: Cannot update
Last modified: December 15, 2022

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# Cannot update

 *  Resolved [jaco45](https://wordpress.org/support/users/jaco45/)
 * (@jaco45)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-update-21/)
 * I cannot update this plugin. Well, I do, but right after it is still says it 
   needs to update. Its been doing this for months now.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-update-21%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-update-21/#post-16292117)
 * Hello [@jaco45](https://wordpress.org/support/users/jaco45/)
 * There are different possible causes, most of them related to server settings,
   like insufficient file permissions, not enough allocated memory, etc.
 * Do you have tried to install the plugin manually? You can download the zip file
   directly from the plugin page and install it manually:
 * 1. Go to the Plugins settings page on your website.
 * 2. Deactivate the current plugin copy and click on the “Delete” link. This action
   does not affect the existing players.
 * 3. Press the “Add New” button at the top of the plugins section.
 * 4. Press the “Upload Plugin” button and select the zipped file downloaded from
   the plugin page.
 * 5. Finally, install and activate the plugin.
 * Best regards.

Viewing 1 replies (of 1 total)

The topic ‘Cannot update’ is closed to new replies.

 * ![](https://ps.w.org/audio-and-video-player/assets/icon-256x256.jpg?rev=1058680)
 * [CP Media Player - Audio Player and Video Player](https://wordpress.org/plugins/audio-and-video-player/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/audio-and-video-player/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/audio-and-video-player/)
 * [Active Topics](https://wordpress.org/support/plugin/audio-and-video-player/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/audio-and-video-player/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/audio-and-video-player/reviews/)

## Tags

 * [update](https://wordpress.org/support/topic-tag/update/)

 * 1 reply
 * 2 participants
 * Last reply from: [codepeople](https://wordpress.org/support/users/codepeople/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-update-21/#post-16292117)
 * Status: resolved