Title: cannot update Last modified: October 20, 2019 --- # cannot update * Resolved [carrotwax](https://wordpress.org/support/users/carrotwax/) * (@carrotwax) * [6 years, 6 months ago](https://wordpress.org/support/topic/cannot-update-16/) * According to my fooplugins account page, I have a premium license for a site, but also have a free license for the same site. It wouldn’t let me update. When I try to re-enter the license key, it says : “Install 1233972 not found”. What should I do? - This topic was modified 6 years, 6 months ago by [carrotwax](https://wordpress.org/support/users/carrotwax/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-update-16%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 1 replies (of 1 total) * Plugin Author [bradvin](https://wordpress.org/support/users/bradvin/) * (@bradvin) * [6 years, 6 months ago](https://wordpress.org/support/topic/cannot-update-16/#post-12047640) * Please contact our support and provide your details so that we can resolve this issue * [https://fooplugins.com/support](https://fooplugins.com/support) Viewing 1 replies (of 1 total) The topic ‘cannot update’ is closed to new replies. * ![](https://ps.w.org/foogallery/assets/icon-256x256.gif?rev=2602542) * [Gallery by FooGallery](https://wordpress.org/plugins/foogallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/foogallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/foogallery/) * [Active Topics](https://wordpress.org/support/plugin/foogallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/foogallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/foogallery/reviews/) * 1 reply * 2 participants * Last reply from: [bradvin](https://wordpress.org/support/users/bradvin/) * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/cannot-update-16/#post-12047640) * Status: resolved