Simple Email Subscriber
cannot unsubscribe (3 posts)

  1. streettb
    Posted 3 years ago #


    Everything works well with the plugin but I cannot unsubscribe in the "change your preference" link in the email.

    When clicking the link, I'm taken to this URL:

    but there is no confirmation, and my email still appears in the list of subscribers.

    Any thoughts on the resolution?


  2. phil88530
    Plugin Author

    Posted 3 years ago #

    Dear streettb:

    I don't think there is a issue with the plugin itself, unless someone else reports having the same problem. (it works on mine)

    however, it can be to do with mysql user privilege, where is the db user you are using doesn't have permission to DELETE, or if there is some linux config issues, or even wordpress config.

    Try using the admin control in the admin page, and see if you can manually remove the user from the list.

  3. adevandry
    Posted 2 years ago #

    I'm having the same problem. Getting lots of angry emails now from people who can't unsubscribe.

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