Cannot undo blacklist my IP

  • Resolved MichaelGli

    (@michaelgli)


    3 years, 6 months ago

    I’m trying to migrate glide.co which has CleanTalk firewall to temp URL https://michaelw141.sg-host.com/ to escape an unfixable (Fake?) Google blacklist. Site is transferred OK by my WP backend login didn’t work and CleanTalk brought up a firewall block message. At Cleantalk.org I could see my IP address was blacklisted for today so I deleted and added a white list but I still cannot access WP backend login screen (after bypassing Google red screen).

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support SergeM

    (@serge00)

    3 years, 6 months ago

    Hello, @michaelgli.

    Please, do the following:
    1. Log in to your Hosting Account.
    2. Locate the folder of your website.
    3. Delete the plugin folder “security-malware-firewall” here:
    <WordPress-root-folder>/wp-content/plugins/security-malware-firewall

    After that the plugin can not affect your website.

    Then install the CleanTalk plugin again.
    Did it help?

    Thread Starter MichaelGli

    (@michaelgli)

    3 years, 6 months ago

    Seems to have resolved itself after a few hours.

    Plugin Support SergeM

    (@serge00)

    3 years, 6 months ago

    I’m glad that the issue is now resolved.
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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