Title: Cannot subscribe
Last modified: February 27, 2018

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# Cannot subscribe

 *  [pjedlicka](https://wordpress.org/support/users/pjedlicka/)
 * (@pjedlicka)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-subscribe-3/)
 * Hello,
    I have set up Email Subscribers with the latest version just now. I am
   able to send newsletter, this works. But I have added subscribe form to the test
   page using shortcode and I am unable to subscribe anyone. When you try to subscribe
   email address, it fails with “unexpected technical error”.
 * Please, help
 * Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-subscribe-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Prathamesh Palve](https://wordpress.org/support/users/prathameshp/)
 * (@prathameshp)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-subscribe-3/#post-10026632)
 * [@pjedlicka](https://wordpress.org/support/users/pjedlicka/)
 * I just tried subscribing using the subscription box on the above-stated page 
   and it did work perfectly. Kindly have a look at the screenshot of the mail I
   have received [http://prntscr.com/il7spu](http://prntscr.com/il7spu)
 * Kindly recheck this once at your end and let me know your views on the same.
 *  Thread Starter [pjedlicka](https://wordpress.org/support/users/pjedlicka/)
 * (@pjedlicka)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-subscribe-3/#post-10029535)
 * Hi, thanks for testing. Seems some issue with combination my Windows and Chrome
   browser. It works on other.
 * Beside that, I have now problem with language. I use CZ translation, but despite
   that there are parts translated in the PO file (I verfied that with Poedit), 
   I can see some text translated and some not.
 * When you test subscription on my page, you could see that the response says “
   Successfully Subscribed.” bellow the form, but it s translated in the PO file.
 * And in settings of the plugin, I can see for example only “Image size” shows 
   translated, but other parts not, despite they have translation in PO file.
 * Any advice?
 *  [Prathamesh Palve](https://wordpress.org/support/users/prathameshp/)
 * (@prathameshp)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-subscribe-3/#post-10047091)
 * [@pjedlicka](https://wordpress.org/support/users/pjedlicka/)
 * Apologies for the delayed response.
    I just checked the subscription form and
   found that it does give a CZ translated test. Kindly check the following screenshot
   for the same. [http://prntscr.com/inwd64](http://prntscr.com/inwd64) Do let me
   know your views on the same.
 *  Thread Starter [pjedlicka](https://wordpress.org/support/users/pjedlicka/)
 * (@pjedlicka)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-subscribe-3/#post-10047978)
 * Hi Prathamesh,
    thanks for reply. Actualy this whay you saw works ok, but when
   the subscription is done, it says “Subscribtion Successfull.” despite this message
   is translated in the PO file. And see the screenshot from the plugin setting.
   Some parts are translated and some not and they are translated in PO file. [http://prntscr.com/inzyac](http://prntscr.com/inzyac)
   You can see some is translated, but majority is not. Those texts are actually
   translated in the PO file.
 *  [Prathamesh Palve](https://wordpress.org/support/users/prathameshp/)
 * (@prathameshp)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-subscribe-3/#post-10063247)
 * I just checked post subscription message and found that too gives correct translation.
   
   Kindly have a look at the following screenshot. [http://prntscr.com/ipv05g](http://prntscr.com/ipv05g)
 * About the rest of the translations, they are translated by many of the contributors.
   I’m afraid it would be difficult to find the complete one as contributors contribute
   according to their convenience.But you may change it at your end anytime.
 * Do let me know your views on the same.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cannot subscribe’ is closed to new replies.

 * ![](https://ps.w.org/email-subscribers/assets/icon-256x256.png?rev=2274172)
 * [Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress](https://wordpress.org/plugins/email-subscribers/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-subscribers/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-subscribers/)
 * [Active Topics](https://wordpress.org/support/plugin/email-subscribers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-subscribers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-subscribers/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Prathamesh Palve](https://wordpress.org/support/users/prathameshp/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-subscribe-3/#post-10063247)
 * Status: not resolved