Title: Cannot Submit Tickets
Last modified: August 5, 2022

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# Cannot Submit Tickets

 *  Resolved [MEnterprises](https://wordpress.org/support/users/menterprises/)
 * (@menterprises)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/cannot-submit-tickets/)
 * I enter all the required fields on the page provided in the “Link” field. However,
   I get a “Ticket has not been created” message with no explanation. What is going
   on? I’m using the free version, which allows unlimited tickets, so I need help
   here. This is very urgent!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-submit-tickets%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [JoomSky](https://wordpress.org/support/users/rabilal/)
 * (@rabilal)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/cannot-submit-tickets/#post-15891389)
 * Hi,
 * Please check error log.
    Admin > Help Desk > Error log
 *  Thread Starter [MEnterprises](https://wordpress.org/support/users/menterprises/)
 * (@menterprises)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/cannot-submit-tickets/#post-15891417)
 * Thank you. Turns out the contents of the message were not valid. I copy/pasted
   from a forwarded email. Instead, I just attached the email to the ticket, and
   it was submitted.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot Submit Tickets’ is closed to new replies.

 * ![](https://ps.w.org/js-support-ticket/assets/icon-128x128.png?rev=3337825)
 * [JS Help Desk – AI-Powered Support & Ticketing System](https://wordpress.org/plugins/js-support-ticket/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/js-support-ticket/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/js-support-ticket/)
 * [Active Topics](https://wordpress.org/support/plugin/js-support-ticket/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/js-support-ticket/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/js-support-ticket/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [MEnterprises](https://wordpress.org/support/users/menterprises/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/cannot-submit-tickets/#post-15891417)
 * Status: resolved