Title: Cannot start malwarescan
Last modified: September 20, 2017

---

# Cannot start malwarescan

 *  Resolved [alex_pfa](https://wordpress.org/support/users/alex_pfa/)
 * (@alex_pfa)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/cannot-start-malwarescan/)
 * I installed today WP NinjaFirewall. The configuration worked well and I did also
   a first malwarescan with Ninja. This scan showed my 3 malware infected php files.
   I removed this files and tried another scan. But now nothing happens when clicking
   on the scanbutton. Neither when clicking on other buttons on the malware page.
   All other Ninjafirewall pages are working, but not the malware page. I tried 
   different browsers and also reinstalled Ninja. No success.
    Hope someone has 
   an idea for me.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/)
 * (@nintechnet)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/cannot-start-malwarescan/#post-9513721)
 * Hi,
 * Can you open your browser error console and check if there is some errors displayed
   when you click on the button?
    On most browsers (Firefox, Chrome/Chromium and
   Opera at least), the error console can be viewed by typing the “CTRL + Shift 
   + j” sequence.
 *  Thread Starter [alex_pfa](https://wordpress.org/support/users/alex_pfa/)
 * (@alex_pfa)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/cannot-start-malwarescan/#post-9513737)
 * Why was this not my idea? Youre right, with the console I found the issue. One
   of the compromised files I renamed was a system file. I copied a clean version
   and now it works.
    Thanks for the little but very helpful link

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot start malwarescan’ is closed to new replies.

 * ![](https://ps.w.org/ninjafirewall/assets/icon-256x256.png?rev=976137)
 * [NinjaFirewall (WP Edition) - Advanced Security Plugin and Firewall](https://wordpress.org/plugins/ninjafirewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ninjafirewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ninjafirewall/)
 * [Active Topics](https://wordpress.org/support/plugin/ninjafirewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ninjafirewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ninjafirewall/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [alex_pfa](https://wordpress.org/support/users/alex_pfa/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/cannot-start-malwarescan/#post-9513737)
 * Status: resolved