Title: Cannot sign up
Last modified: May 28, 2026

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# Cannot sign up

 *  [netschmiede24](https://wordpress.org/support/users/netschmiede24/)
 * (@netschmiede24)
 * [2 weeks, 2 days ago](https://wordpress.org/support/topic/cannot-sign-up-3/)
 * Hi,
 * I am trying to sign up to a plan on [https://account.mailpoet.com/](https://account.mailpoet.com/)–
   but whatever I click, there is no button to complete the process and get the 
   activation key on [https://account.mailpoet.com/signup](https://account.mailpoet.com/signup)
 * I do not want to connect with wordpress.com – and I do not have an account yet(
   for this new website anyway).
 * Am I missing something? How can I sign up????
 * Thanks,
   Astrid

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [josfrasta](https://wordpress.org/support/users/josfrasta/)
 * (@josfrasta)
 * [2 weeks, 2 days ago](https://wordpress.org/support/topic/cannot-sign-up-3/#post-18921840)
 * Hi there,
 * Upon reviewing our last communication, I realized there was an error on our part,
   and we apologize for any confusion it may have caused.
 * Your subscription was incorrectly rejected when we wanted to keep reviewing it.
   Please resubscribe at [https://account.mailpoet.com](https://account.mailpoet.com),
   and we will review your account again.
    
 * Thanks for understanding.
 *  Thread Starter [netschmiede24](https://wordpress.org/support/users/netschmiede24/)
 * (@netschmiede24)
 * [2 weeks, 2 days ago](https://wordpress.org/support/topic/cannot-sign-up-3/#post-18921862)
 * ? I don’t know what you are talking about. I am asking how to register a brandnew
   website and get the activation key for my client. On [https://account.mailpoet.com/signup](https://account.mailpoet.com/signup)
   there is no way to continue with the registration.
 *  [josfrasta](https://wordpress.org/support/users/josfrasta/)
 * (@josfrasta)
 * [2 weeks, 2 days ago](https://wordpress.org/support/topic/cannot-sign-up-3/#post-18921870)
 * Could you please confirm your email and your website url ?
 *  Thread Starter [netschmiede24](https://wordpress.org/support/users/netschmiede24/)
 * (@netschmiede24)
 * [2 weeks, 2 days ago](https://wordpress.org/support/topic/cannot-sign-up-3/#post-18921904)
 * This is a new website. I am trying to instruct my client (who also has an admin
   account to the website) how to register for a business plan, so they can pay 
   from their own bank account. Why is it important to know the URL and email? How
   can a new client register?
 *  [josfrasta](https://wordpress.org/support/users/josfrasta/)
 * (@josfrasta)
 * [2 weeks, 2 days ago](https://wordpress.org/support/topic/cannot-sign-up-3/#post-18922327)
 *  Please resubscribe at [https://account.mailpoet.com](https://account.mailpoet.com/),
   and we will review your account again.
 *  Thread Starter [netschmiede24](https://wordpress.org/support/users/netschmiede24/)
 * (@netschmiede24)
 * [2 weeks, 1 day ago](https://wordpress.org/support/topic/cannot-sign-up-3/#post-18922464)
 * You are not understanding my question. How do I subscribe with an email address
   that is not connected with wordpress.com ? Is it mandatory to create an account
   with wordpress.com? The only button I see on [https://account.mailpoet.com/signup](https://account.mailpoet.com/signup)
   is “Connect with wordpress.com”. My client wants to buy your product, but does
   not want to create an account with wordpress.com.
 *  Plugin Author [Ján Mikláš](https://wordpress.org/support/users/neosinner/)
 * (@neosinner)
 * [2 weeks, 1 day ago](https://wordpress.org/support/topic/cannot-sign-up-3/#post-18922517)
 * Hi [@netschmiede24](https://wordpress.org/support/users/netschmiede24/), we recently
   switched to require WordPress.com account to sign-up for a MailPoet account. 
   MailPoet and WordPress.com are both part of the same company, Automattic, so 
   the data are not shared with a 3rd-party.
 * As this is also an experiment, I temporarily enabled signups via email and password,
   although I’d still recommend signing up via WordPress.com as it comes with better
   security and easier support in the future.
 *  Thread Starter [netschmiede24](https://wordpress.org/support/users/netschmiede24/)
 * (@netschmiede24)
 * [2 weeks, 1 day ago](https://wordpress.org/support/topic/cannot-sign-up-3/#post-18922599)
 * Thanks, I will instruct my client to sign up now.

Viewing 8 replies - 1 through 8 (of 8 total)

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 * 8 replies
 * 3 participants
 * Last reply from: [netschmiede24](https://wordpress.org/support/users/netschmiede24/)
 * Last activity: [2 weeks, 1 day ago](https://wordpress.org/support/topic/cannot-sign-up-3/#post-18922599)
 * Status: not resolved