Cannot Sign into WordPress.account to authorize Jetpack connect (3 posts)

  1. ikidu0
    Posted 3 years ago #

    Completed installation of WordPress successfully. Clicked button on panel to install jetpack and on entering wordpress admin user name and its password, get red message box:
    "Invalid email or username.
    Remember, you need to sign in with your WordPress.com account, not your http://www.ikidu0.com account."

    It is defo the WordPress account details I am using


    thanks for reading.

  2. Tara
    Volunteer Moderator
    Posted 3 years ago #

    - Try deactivating cache plugins
    - Do you havea firewall enabled? Perhaps you could disable it temporarily to see if that is the issue and try again?
    -check if there are system-wide issues on wordpress.com.
    -try reinstalling the plugin. Use the latest version.

  3. ikidu0
    Posted 3 years ago #

    t-p, thanks, will give that a try...

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