Title: Cannot Send Test Email Last modified: August 30, 2016 --- # Cannot Send Test Email * [sistern](https://wordpress.org/support/users/sistern/) * (@sistern) * [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-send-test-email-2/) * Here is my diagnostic information. My email provider is google. What other steps can I take to determine why my user registration emails are not sending? * OS: Linux [http://www.poteckpower.com](http://www.poteckpower.com) 3.19.0-20- generic #20-Ubuntu SMP Fri May 29 10:10:47 UTC 2015 x86_64 PHP: Linux 5.6.4- 4ubuntu6.4 en_US.UTF-8 PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl =Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes WordPress: 4.2.5 en_US UTF-8 WordPress Theme: Avada WordPress Plugins: LayerSlider WP, Adminer, Contact Form DB, Contact Form 7, Custom Upload Dir, Dropbox Backup & Restore, Favicon XT-Manager, Fusion Core, Google Analytics, Insert PHP, JM Twitter Cards, Page Restrict, PDF Embedder Premium, Postman SMTP, Pure Chat, Revolution Slider, Simple Custom CSS, TablePress Extension: PHP in tables, TablePress, Theme My Login, Twitter, UpdraftPlus – Backup/Restore, User Meta Manager, WordPress File Upload Pro, WP Hide Dashboard, Media Library Categories, Google Forms, Google XML Sitemap Generator WordPress wp_mail Filter(s): wp_staticize_emoji_for_email WordPress wp_mail_from Filter(s): Theme_My_Login_Custom_Email->mail_from_filter WordPress wp_mail_from_name Filter(s): Theme_My_Login_Custom_Email->mail_from_name_filter WordPress wp_mail_content_type Filter(s): Theme_My_Login_Custom_Email->mail_content_type_filter Postman: 1.7.2 Postman Sender Domain (Envelope|Message): gmail.com | poteckpower. com Postman Prevent Message Sender Override (Email|Name): No | No Postman Active Transport: SMTP (smtp:none:none://smtp.gmail.com:587) Postman Active Transport Status (Ready|Connected): Yes | Yes Postman Deliveries (Success|Fail): 0 | 0 * [https://wordpress.org/plugins/postman-smtp/](https://wordpress.org/plugins/postman-smtp/) Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-send-test-email-2/#post-6800756) * > Postman Active Transport: SMTP (smtp:none:none://smtp.gmail.com:587) * Your security and authentication aren’t configured. Google requires authentication and their port 587 requires STARTTLS. * > What other steps can I take to determine why my user registration emails are > not sending? * Did you try running the Setup Wizard? * [glocal](https://wordpress.org/support/users/glocal/) * (@glocal) * [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-send-test-email-2/#post-6800882) * I am using gmail as my email client and sending email as [info@elitebranding.ie](https://wordpress.org/support/topic/cannot-send-test-email-2/info@elitebranding.ie?output_format=md) * Can you please provide any clues as to what is wrong * OS: Linux serv01.es5.siteground.eu 3.12.18-clouder0 #1 SMP Mon Oct 5 14:17:05 EEST 2015 x86_64 PHP: Linux 5.6.16 C PHP Dependencies: iconv=Yes, spl_autoload =Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes, zlib_encode= Yes WordPress: 4.3.1 en_US UTF-8 WordPress Theme: Sydney WordPress Plugins: Black Studio TinyMCE Widget, Contact Form 7, Easy Facebook Likebox, Google Analytics Dashboard for WP, Lightbox Plus Colorbox, Limit Login Attempts, Postman SMTP, Recent Posts Widget Extended, Simple Custom CSS, Page Builder by SiteOrigin, SiteOrigin Widgets Bundle, TJ Custom CSS, Types, Yoast SEO WordPress wp_mail Filter(s): wp_staticize_emoji_for_email Postman: 1.7.2 Postman Sender Domain ( Envelope|Message): gmail.com | gmail.com Postman Prevent Message Sender Override( Email|Name): No | No Postman Active Transport: Default (smtp:none:none://localhost: 25) Postman Active Transport Status (Ready|Connected): No | Yes Postman Selected Transport: SMTP (smtp:tls:oauth2://smtp.gmail.com:587) Postman Selected Transport Status (Ready|Connected): No | Yes Postman Deliveries (Success|Fail): 4 | 5 * [https://docs.google.com/a/glocal.ie/document/d/16XvPQXcTKU-yCoQYRIaRBjfkScil49Ovzqwt0gpumX8/edit?usp=sharing](https://docs.google.com/a/glocal.ie/document/d/16XvPQXcTKU-yCoQYRIaRBjfkScil49Ovzqwt0gpumX8/edit?usp=sharing) * [glocal](https://wordpress.org/support/users/glocal/) * (@glocal) * [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-send-test-email-2/#post-6800883) * sorry I posted in mistake * Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-send-test-email-2/#post-6800894) * [@glocal](https://wordpress.org/support/users/glocal/) You haven’t configured Postman. Looks like you are stuck on the OAuth 2.0 Grant Authorization step? Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Cannot Send Test Email’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/postman-smtp_7c7b78.svg) * [Postman SMTP Mailer/Email Log](https://wordpress.org/plugins/postman-smtp/) * [Frequently Asked Questions](https://wordpress.org/plugins/postman-smtp/#faq) * [Support Threads](https://wordpress.org/support/plugin/postman-smtp/) * [Active Topics](https://wordpress.org/support/plugin/postman-smtp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/postman-smtp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/postman-smtp/reviews/) * 4 replies * 3 participants * Last reply from: [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-send-test-email-2/#post-6800894) * Status: not resolved