Support » Plugin: Contact Form 7 » Cannot send emails through Contact Form 7

  • Resolved bassa

    (@bassa)


    Hello!

    My contact form 7 gives me this error message “Failed to send your message. Please try later or contact the administrator by another method.” whenever I try to submit a contact form.

    I use the Configure SMTP plugin as well, and the test emails sent through that plugin works fine.

    Not sure what’s wrong.

    Here’s the Contact Form 7 form used on my contact webpage: http://www.valueteam.biz/wordpress/contact-us/

    I’m not very tech-savvy, so I really hope that someone could shed some light on this issue.

    Thank you!

    http://wordpress.org/extend/plugins/contact-form-7/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter bassa

    (@bassa)

    Ok! I just got the Contact Form 7 (by using all the default settings except for mail adress) earlier today. It worked. I received an email from the contact form.

    Now, a few hours later, it’s not working anymore. And I haven’t changed a thing. Contact Form 7 has been acting like that all the time. It just seems to stop working totally spontaneously, then go back to working again.

    Am I the only one that has this problem? If not, have you found a permanent solution?

    Other threads in here mentions that the problem is with the mail provider, and that using @gmail.com instead of @mysite.com fixes the problem.

    This is not true. I have tried both ways. Sometimes they both work, sometimes none of them work.

    Has anyone found a permanent fix to this? It’s becoming quite frustrating.

    Thanks!

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Contact your host’s support. There might be temporary troubles.

    Thread Starter bassa

    (@bassa)

    Okay, I’ve come a little closer.

    It seems that with the current form built from Contact Form 7 (default setup) with the following:

    – Full name
    – Email adress
    – Enter the CAPTCHA
    – Subject
    – Message
    – Yes, I would like to subscribe to Value Team’s newsletter

    The check box for the newsletter I added myself and is more or less irrelevant for the success or not of the form itself.

    Now, what I noticed is that this form works fine when testing it on my LIVE server. I can inserte my work email adress ufo(at)valueteam.biz into the email text field and send it off. No problem, it works fine.

    But somehow if I use my own private email adress ufoldager(at)gmail.com, it wont send the form off.

    That is so odd, and I have no idea why 1 email adress works but the other one doesn’t.

    Can anyone help me shed some light on this? Takayuki maybe?

    PS: I have tried using other email adresses as well. Some work, some don’t.

    Form is at: http://www.valueteam.biz/wordpress/contact-us/

    Thread Starter bassa

    (@bassa)

    Still no solution found to this issue. We’ve launched our website now, but sometimes it still doesn’t quite work.

    ConfigureSMTP is sending test emails fine.

    Here’s our website: http://www.valueteam.biz/about-us/contact-us/.

    Can anyone help me with this, please?

    Bassa, I had a similar issue. Do you have the above error with an Orange or Red box?

    I had the error with an orange box. It seems like it was a possible problem with my caching plugin. I’ve changed the options to exclude my contact form page from being cached. It’s working now. But, I’ll keep monitoring it.

    Thread Starter bassa

    (@bassa)

    I am getting the Red Box error (failed to send message).

    Also, I am using the W3 Total Cache plugin but haven’t done anything with it yet. It is installed and activated, though.

    Thread Starter bassa

    (@bassa)

    I deactivated my Configure SMTP plugin – and VOILA! – now the Contact Form 7 plugin works fine!

    HI bassa,
    I am getting the same problem as you have faced Red Box error (failed to send message). is there any supporting plugin needed to work.

    Thanks in advance

    Thread Starter bassa

    (@bassa)

    I don’t think so, no.

    I had a plugin installed called Configure SMTP and it was activated.

    I deactivated it and then the Contact Form 7 worked fine.

    That was my solution.

    Has anyone else tried sending a Gmail or Yahoo email? is it working for them? I’m testing out the form and noticing that when I send from one of those it doesn’t go through…

    hi bassa
    Can you give me a little direction on what you did exactly? I really don’t know where to begin, but I need to fix my faulty contact form.

    is there any problem with the hosting server i use b4u?

    Thanks in advance

    Thread Starter bassa

    (@bassa)

    The only thing I did was to deactivate the “Configure SMTP”-plugin I had installed.

    That seemed to fix it.

Viewing 12 replies - 1 through 12 (of 12 total)
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