@dharma23 Hi mate, We’re sorry to hear about the difficulties you’ve experienced with our Instagram Feed Gallery plugin. So far, we haven’t received similar reports from other users, but we’d love to investigate this further and assist you.
To verify the steps you’re following, could you please record a screencast showing the issue? You can easily use a free tool like http://www.Loom.com to create and share the video by simply copying and pasting the link.
Additionally, for more effective support, we encourage you to reach out directly to our support team via the following link:
https://urbiport1.atlassian.net/servicedesk/customer/portal/2
We also kindly suggest using our official support channels whenever you need help with the plugin.
Ratings like yours can negatively impact the reputation of our plugin, and we’d like the opportunity to resolve your issue first. For free support, you can also visit our page here:
https://wordpress.org/support/plugin/insta-gallery/unresolved/
Best regards, Quadlayers Support Team.