• Unfortunately the configuration that should be extremely simple is actually very complicated and does not work. I manage several FB and Instagram pages, but when I try to connect a business account, I don’t have the ability to select which page to show and the same wrong page is always taken. So I can’t use this plugin, too bad. Try something else

Viewing 1 replies (of 1 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @dharma23 Hi mate, We’re sorry to hear about the difficulties you’ve experienced with our Instagram Feed Gallery plugin. So far, we haven’t received similar reports from other users, but we’d love to investigate this further and assist you.

    To verify the steps you’re following, could you please record a screencast showing the issue? You can easily use a free tool like http://www.Loom.com to create and share the video by simply copying and pasting the link.

    Additionally, for more effective support, we encourage you to reach out directly to our support team via the following link:
    https://urbiport1.atlassian.net/servicedesk/customer/portal/2

    We also kindly suggest using our official support channels whenever you need help with the plugin.

    Ratings like yours can negatively impact the reputation of our plugin, and we’d like the opportunity to resolve your issue first. For free support, you can also visit our page here:

    https://wordpress.org/support/plugin/insta-gallery/unresolved/

    Best regards, Quadlayers Support Team.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.