Title: Cannot select or upload from Theme Options Last modified: August 21, 2016 --- # Cannot select or upload from Theme Options * Resolved [briannaegan](https://wordpress.org/support/users/briannaegan/) * (@briannaegan) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/) * First off, thanks for creating such a customizable and high-quality theme! I’m looking forward to getting my site organized with it. * Under the theme options, I am able to toggle between the various “ON/OFF” switches, but when I try to select a footer widget layout or upload a favicon, the buttons do not respond to the click/selection. As such I am not able to customize the options that I’d like to, beyond the default settings. * I do not have a child theme installed and do not currently have FTP access so I would prefer maybe working with an older version of the theme if that would fix the issue? Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/page/2/?output_format=md) [→](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/page/2/?output_format=md) * [Alexander Agnarson](https://wordpress.org/support/users/alxmedia/) * (@alxmedia) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/#post-4603160) * Hi there! Thanks. * I’m testing a bit here on my end without issues on 1.3.7 and 2.1.1. Which web browser are you using? * [mediotic](https://wordpress.org/support/users/mediotic/) * (@mediotic) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/#post-4603166) * Hey there. * It’s happening also to me using 2.1.1 (production site) and 2.1.0 (testing site) versions. It seems some kind of a problem with Option Tree, as #poststuff class adds an inline style with “display:none” that makes impossible to update theme options anymore. * Btw, it seems you moved from 2.2.2 version of OT to 2.3.0. Maybe there is some kind of a problem there. * Most strange thing is that on 2.1.0 version the day before everything was ok, but now it doesn’t work anymore. * Thanks for your support and your help (and, of course, for the theme :D) * Thread Starter [briannaegan](https://wordpress.org/support/users/briannaegan/) * (@briannaegan) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/#post-4603240) * Yes, mediotic is having the same problem as I am. * For reference I’m using Google Chrome and WordPress v 3.3.1. * I believe it is a problem with Option Tree, and yes this is something I ran into when I downloaded the latest version of the theme. For example, the upload buttons display `javascript:void(0)` when I click on them. * [Alexander Agnarson](https://wordpress.org/support/users/alxmedia/) * (@alxmedia) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/#post-4603269) * Reported it to Derek (OT author) [here](https://github.com/valendesigns/option-tree/issues/260). * Have you guys tried disabling all plugins temporarily? * [mediotic](https://wordpress.org/support/users/mediotic/) * (@mediotic) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/#post-4603270) * Superb, Alexander. I’ve already tried disabling all plugins on testing site and it didn’t work 🙁 * We’ll do the followup at OT support forum 🙂 * Thanks a lot!! * Thread Starter [briannaegan](https://wordpress.org/support/users/briannaegan/) * (@briannaegan) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/#post-4603271) * Thanks, I will keep an eye on that thread. * Yes, I have tried disabling plugins and also re-uploaded the theme. * Do you have a theme download (perhaps an older version) available with a previous version of OptionTree in place? * [mediotic](https://wordpress.org/support/users/mediotic/) * (@mediotic) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/#post-4603272) * [@briannaegan](https://wordpress.org/support/users/briannaegan/): this is the thread [https://github.com/valendesigns/option-tree/issues/260](https://github.com/valendesigns/option-tree/issues/260) * Alex, you rock!! 😀 * [Alexander Agnarson](https://wordpress.org/support/users/alxmedia/) * (@alxmedia) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/#post-4603273) * > For reference I’m using Google Chrome and WordPress v 3.3.1. * @medoitic, do you have the issue on Chrome only as well? What happens if you test in for example Firefox or IE? Same issues? (thanks by the way!) * Thread Starter [briannaegan](https://wordpress.org/support/users/briannaegan/) * (@briannaegan) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/#post-4603275) * [@alex](https://wordpress.org/support/users/alex/), I just tried using Safari and Firefox and ran into the same issues. * [Alexander Agnarson](https://wordpress.org/support/users/alxmedia/) * (@alxmedia) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/#post-4603276) * Thanks for clarifying! * [mediotic](https://wordpress.org/support/users/mediotic/) * (@mediotic) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/#post-4603277) * [@alex](https://wordpress.org/support/users/alex/), I’ve tried it using Safari and Chrome on Mac and Chrome, Firefox and IE on Windows (client will be using Windows) and it didn’t work 🙁 * [Derek Herman](https://wordpress.org/support/users/valendesigns/) * (@valendesigns) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/#post-4603278) * The first problem I see is that you are using “WordPress v 3.3.1.” and OptionTree is not compatible with that version. * [Alexander Agnarson](https://wordpress.org/support/users/alxmedia/) * (@alxmedia) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/#post-4603279) * > WordPress v 3.3.1. * I completely missed that. You need to update to the latest version, or at least 3.5 (3.6 for better stability). * Thread Starter [briannaegan](https://wordpress.org/support/users/briannaegan/) * (@briannaegan) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/#post-4603280) * Right, I realize that’s probably a factor and will hopefully get the updated version running soon. I know for sure that I was running a previous download of Hueman without kinks (a few weeks ago) on my version of WordPress, but I understand that an update is bound to be more compatible. * [@mediotic](https://wordpress.org/support/users/mediotic/) what version of WordPress are you running? * [mediotic](https://wordpress.org/support/users/mediotic/) * (@mediotic) * [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/#post-4603281) * [@alex](https://wordpress.org/support/users/alex/), [@briannaegan](https://wordpress.org/support/users/briannaegan/) * I’m using WP 3.8.1 on both sites (testing and production). The only change is theme version as I’ve made and exact replica of both servers 🙁 Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/page/2/?output_format=md) [→](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/page/2/?output_format=md) The topic ‘Cannot select or upload from Theme Options’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/hueman/3.7.27/screenshot.png) * Hueman * [Support Threads](https://wordpress.org/support/theme/hueman/) * [Active Topics](https://wordpress.org/support/theme/hueman/active/) * [Unresolved Topics](https://wordpress.org/support/theme/hueman/unresolved/) * [Reviews](https://wordpress.org/support/theme/hueman/reviews/) ## Tags * [select](https://wordpress.org/support/topic-tag/select/) * [toggle](https://wordpress.org/support/topic-tag/toggle/) * 21 replies * 4 participants * Last reply from: [Derek Herman](https://wordpress.org/support/users/valendesigns/) * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/cannot-select-or-upload-from-theme-options/page/2/#post-4603291) * Status: resolved