Title: Cannot see Subscribers
Last modified: August 22, 2016

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# Cannot see Subscribers

 *  [Yusuf](https://wordpress.org/support/users/yusufpisangmailcom/)
 * (@yusufpisangmailcom)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/cannot-see-subscribers/)
 * In the WordPress admin dashboard, when I click on ‘Subscribers’ link under Subscribe2
   it directs me to [http://xxx/components/com_wordpress/wp/wp-admin/admin.php?page=s2_tools](http://xxx/components/com_wordpress/wp/wp-admin/admin.php?page=s2_tools)
   which is a blank page.
 * The other links, such as ‘Settings’ directing to [http://xxx/components/com_wordpress/wp/wp-admin/admin.php?page=s2_settings](http://xxx/components/com_wordpress/wp/wp-admin/admin.php?page=s2_settings)
   seem to work fine.
 * WordPress is running inside Joomla, as you might have already guessed from the
   URL structures, so not sure if this is part of the problem.
 * I can see the subscribers by looking at the database directly, so there are ate
   least a few subscribers which should show up.
 * Thanks
 * [https://wordpress.org/plugins/subscribe2/](https://wordpress.org/plugins/subscribe2/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * (@mattyrob)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/cannot-see-subscribers/#post-5837098)
 * [@yusuf](https://wordpress.org/support/users/yusuf/),
 * I don’t use Joomla myself but the link appears to be correct.
 * When you say it’s a blank page, do you mean a totally white page or is the WordPress
   side menu and admin bar visible?
 * That said, either would tend to indicate a PHP error somewhere – is there anything
   in your log files?
 *  Thread Starter [Yusuf](https://wordpress.org/support/users/yusufpisangmailcom/)
 * (@yusufpisangmailcom)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/cannot-see-subscribers/#post-5837151)
 * I managed to fix it by replacing
 * s2_tools with s2_toolsXXX
 * in
 * subscribers.php (1 occurrence)
    class-s2-admin.php (2 occurrences)
 * Not sure why the fix works. s2_tools is just a string tag that gets passed around
   in the URL. Unclear what is interfering with s2_tools but not s2_toolsXXX
 * Would appreciate if anybody has any insight into this.
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot see Subscribers’ is closed to new replies.

 * ![](https://ps.w.org/subscribe2/assets/icon-256x256.png?rev=2318630)
 * [Subscribe2 - Form, Email Subscribers & Newsletters](https://wordpress.org/plugins/subscribe2/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/subscribe2/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/subscribe2/)
 * [Active Topics](https://wordpress.org/support/plugin/subscribe2/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/subscribe2/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/subscribe2/reviews/)

## Tags

 * [not visible](https://wordpress.org/support/topic-tag/not-visible/)
 * [subscribers](https://wordpress.org/support/topic-tag/subscribers/)

 * 2 replies
 * 2 participants
 * Last reply from: [Yusuf](https://wordpress.org/support/users/yusufpisangmailcom/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/cannot-see-subscribers/#post-5837151)
 * Status: not resolved