Support » Plugin: Kiasa UPI QR Code Payment Plugin for WooCommerce » Cannot scan QR code in Google Pay

  • Cannot scan QR code in Google Pay. In Paytm it scans properly. But while trying to scan it in Gpay it’s giving an error message saying that there’s an error in the qr code. Please help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author upiplugin

    (@upiplugin)

    Dear Sir,

    I tried scanning with Google pay in the demo portal (https://demo.kiasa.in/shop)
    It was working fine.

    Can you share versions of Woocommerce/PHP/Wordpress and the theme you are using.

    Warm regards
    raj

    Thread Starter subimal

    (@subimal)

    My versions are woocommerce 4.3.0 / wordpress 5.4.2 / php 7.4.8
    & my checkout page is https://whatsappwizard.com/wizard-checkout/
    My QR code can be highly scanned by Paytm app code scanner. But I cannot scan it by my “Google pay” scanner. While your demo qr code can be scanned by my same Gpay app from the same phone. Please help

    Plugin Author upiplugin

    (@upiplugin)

    Dear Sir,

    I checked the trace. The details of Rs 100, your UPI ID, Order ID all are okay
    But the shopname is empty. Can you configure the shopname in plugin configure and check once more?

    Warm regards
    raj

    Thread Starter subimal

    (@subimal)

    After giving shop name the problem is solved. Thank you very much. Should the shop name be the account holder’s name of the mentioned UPI id?

    Plugin Author upiplugin

    (@upiplugin)

    It can be anything. it is for your reference only..

    If you dont mind, can you give a 5 rating to the plugin. it will help me:) thanks

    Warm regards
    raj

Viewing 5 replies - 1 through 5 (of 5 total)
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