Title: Cannot save settings
Last modified: August 30, 2016

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# Cannot save settings

 *  Resolved [ampersandmatt](https://wordpress.org/support/users/ampersandmatt/)
 * (@ampersandmatt)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/cannot-save-settings-9/)
 * I have installed the free version of the paypal integration plugin.
    Wordpress
   and all plugins are updated to the latest available versions.
 * Under the plugin settings, I’ve set the currency to GBP, language is English.
   Live account email address has been added.
 * On an individual form, I go to paypal settings, check the ‘enabled’ checkbox,
   fill out description and amount.
 * When I click on save, the page updates but empties the values I just entered.
   If I try to move away from the page, it warns me about unsaved changes.
 * Is there something I’m missing? I’ve tried this on both firefox and chrome.
 * Any help very gratefully receieved.
 * [https://wordpress.org/plugins/contact-form-7-paypal-add-on/](https://wordpress.org/plugins/contact-form-7-paypal-add-on/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Scott Paterson](https://wordpress.org/support/users/scottpaterson/)
 * (@scottpaterson)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/cannot-save-settings-9/#post-6831167)
 * Hi ampersandmatt,
 * Sorry for the delayed reply – for some reason WordPress did not notify me about
   this new post.
 * Um, the only thing I can recommend is to save the form, then check to enable 
   the PayPal redirect, then save the page again.
 * I have noticed that sometimes the PayPal settings wont save if the form is not
   previously saved and is new.
 * If that still does not fix the issue let me know via [https://wpplugin.org/contact](https://wpplugin.org/contact)
   and I can look into your problem further.
 * Thanks,
    Scott
 *  [davidnewton](https://wordpress.org/support/users/davidnewton/)
 * (@davidnewton)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/cannot-save-settings-9/#post-6831251)
 * Dear Scott
    I have installed you Paypal addon for contact form 7 and have a problem
   everytime I try to enter the email or merchant ID and click save it blanks the
   fomr back to nothing??? Can you help Cheers David
 * P.S TRIED THE ABOVE ALREADY HAVE A FORM AND THEN TRIED TO CHANGE pAYPAL SETTING
   NO JOY :{
 *  [davidnewton](https://wordpress.org/support/users/davidnewton/)
 * (@davidnewton)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/cannot-save-settings-9/#post-6831252)
 * Also I cannot change the Language or Currency basically nothing as soon as I 
   hit the save it blanks it all again
 *  [davidnewton](https://wordpress.org/support/users/davidnewton/)
 * (@davidnewton)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/cannot-save-settings-9/#post-6831253)
 * Can I hardcode what I want into the php pages??
 *  Plugin Author [Scott Paterson](https://wordpress.org/support/users/scottpaterson/)
 * (@scottpaterson)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/cannot-save-settings-9/#post-6831254)
 * Hi davidnewton,
 * I would not recommend hardcoding anything. What version of WordPress and PHP 
   are you using? Please upgraded to the newest version of each and let me know 
   if that solves the problem.
 * Thanks,
    Scott

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cannot save settings’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7-paypal-add-on/assets/icon-256x256.png?rev
   =3095880)
 * [Contact Form 7 - PayPal & Stripe Add-on](https://wordpress.org/plugins/contact-form-7-paypal-add-on/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7-paypal-add-on/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7-paypal-add-on/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7-paypal-add-on/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7-paypal-add-on/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7-paypal-add-on/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Scott Paterson](https://wordpress.org/support/users/scottpaterson/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/cannot-save-settings-9/#post-6831254)
 * Status: resolved