Title: Cannot save settings
Last modified: May 5, 2021

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# Cannot save settings

 *  [Stavros](https://wordpress.org/support/users/srodweb/)
 * (@srodweb)
 * [5 years ago](https://wordpress.org/support/topic/cannot-save-settings-18/)
 * Hello!
 * I am trying to setup the contact form in a website, but when I try to save my
   settings, it sends me to /wp-admin/options.php and says the page was not found.
 * Have just tried restoring to default, deactivating and activating, installing
   and uninstalling the plugin.
 * The plugin works fine in another site with nearly identical configuration (same
   host, WordPress version, Astra theme).
 * The actual plugin works otherwise (when the shortcode is added, it is operating
   with the unchanged settings).
    -  This topic was modified 5 years ago by [Stavros](https://wordpress.org/support/users/srodweb/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-save-settings-18%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [WPKube](https://wordpress.org/support/users/wpkube/)
 * (@wpkube)
 * [5 years ago](https://wordpress.org/support/topic/cannot-save-settings-18/#post-14403915)
 * Hi [@srodweb](https://wordpress.org/support/users/srodweb/)
 * Any differences in the plugins used? There might be a conflict with some plugin.
 *  Thread Starter [Stavros](https://wordpress.org/support/users/srodweb/)
 * (@srodweb)
 * [5 years ago](https://wordpress.org/support/topic/cannot-save-settings-18/#post-14429707)
 * I tried to swap a different plugin used but no change happened.
 * The plugin I swapped is Conditional blocks (wordpress.org/plugins/conditional-
   blocks/)
 * Two other additional plugins used are Testimonials Slider and showcase (wordpress.
   org/plugins/testimonial-slider-and-showcase/)
    and the Facebook Messenger plugin(
   wordpress.org/plugins/facebook-messenger-customer-chat/)
 * Is it possible that some other site setting that has been modified is responsible?
 * Even when trying to reset to default (ticking the checkbox in the plugin settings),
   I get a “page not found”.
 * So, in short, everytime I press the “Save settings” button, it sends me to an
   empty page (www.timeforgreek.com/wp-admin/options.php) that says the standard
   broken page/link text.
    (“This page doesn’t seem to exist. It looks like the 
   link pointing here was faulty. Maybe try searching?”)
    -  This reply was modified 5 years ago by [Stavros](https://wordpress.org/support/users/srodweb/).
    -  This reply was modified 5 years ago by [Stavros](https://wordpress.org/support/users/srodweb/).
 *  Plugin Author [WPKube](https://wordpress.org/support/users/wpkube/)
 * (@wpkube)
 * [5 years ago](https://wordpress.org/support/topic/cannot-save-settings-18/#post-14437611)
 * Hi [@srodweb](https://wordpress.org/support/users/srodweb/)
 * If you just try to load that URL (timeforgreek.com/wp-admin/options.php) directly
   does it still show a 404?
 * Because by default (unrelated to the plugin) that URL should show a big list 
   of all WordPress options.
 * If you are getting a 404, can you try disabling our plugin and then try that 
   URL again.
 * If it’s still a 404 then there’s something wrong with the WordPress installation.
 * In that case you could go to timeforgreek.com/wp-admin/update-core.php, if you
   are using the latest version of WordPress you’ll see a button saying “Re-install
   version 5.7.2”, click that.
 * If something is wrong with the WordPress install that should fix it.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot save settings’ is closed to new replies.

 * ![](https://ps.w.org/simple-basic-contact-form/assets/icon-256x256.png?rev=1473943)
 * [Simple Basic Contact Form](https://wordpress.org/plugins/simple-basic-contact-form/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/simple-basic-contact-form/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/simple-basic-contact-form/)
 * [Active Topics](https://wordpress.org/support/plugin/simple-basic-contact-form/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/simple-basic-contact-form/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/simple-basic-contact-form/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [WPKube](https://wordpress.org/support/users/wpkube/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/cannot-save-settings-18/#post-14437611)
 * Status: not resolved