Title: Cannot save new ticket
Last modified: July 9, 2017

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# Cannot save new ticket

 *  Resolved [sam9999it](https://wordpress.org/support/users/sam9999it/)
 * (@sam9999it)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/cannot-save-new-ticket/)
 * HI, I’m trying Ucare support ticke on web site [http://it.digestum.eu/support/](http://it.digestum.eu/support/)
   I have try to create a ticket with a amministor and afetr with a new user create
   with ucare interface, but I’m not enabled to save tickets.
    Why cannot I create
   and save a new ticket?

Viewing 1 replies (of 1 total)

 *  Plugin Author [smartcat](https://wordpress.org/support/users/smartcat/)
 * (@smartcat)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/cannot-save-new-ticket/#post-9326202)
 * Hi there,
 * seems like there’s an SSL miss-configuration on the site. This error appears 
   in the console:
     XMLHttpRequest cannot load [https://it.digestum.eu/wp-admin/admin-ajax.php?action=support_display_statistics&_ajax_nonce=b7e516e37b](https://it.digestum.eu/wp-admin/admin-ajax.php?action=support_display_statistics&_ajax_nonce=b7e516e37b).
   No ‘Access-Control-Allow-Origin’ header is present on the requested resource.
   Origin ‘[http://it.digestum.eu&#8217](http://it.digestum.eu&#8217); is therefore
   not allowed access. The response had HTTP status code 401.
 * if you’re not using SSL, ensure your WordPress Home URL reflects the proper URL
   of the site

Viewing 1 replies (of 1 total)

The topic ‘Cannot save new ticket’ is closed to new replies.

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## Tags

 * [new ticket](https://wordpress.org/support/topic-tag/new-ticket/)
 * [tickets](https://wordpress.org/support/topic-tag/tickets/)
 * [ucare](https://wordpress.org/support/topic-tag/ucare/)

 * 1 reply
 * 2 participants
 * Last reply from: [smartcat](https://wordpress.org/support/users/smartcat/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/cannot-save-new-ticket/#post-9326202)
 * Status: resolved