Title: Cannot Save Edit Email After Update Last modified: October 11, 2022 --- # Cannot Save Edit Email After Update * Resolved [marko2002](https://wordpress.org/support/users/marko2002/) * (@marko2002) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-save-edit-email-after-update/) * Hi guys, recent update now preventing us from saving edits for some reason. Can edit as normal however the changes are not reflected on the preview screen and save button not able to be pressed. Cheers Marko Viewing 13 replies - 1 through 13 (of 13 total) * [Rose](https://wordpress.org/support/users/rosewp/) * (@rosewp) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-save-edit-email-after-update/#post-16087681) * Hi there, * Thanks for writing to us. May I know did you try to reset the templates? [https://docs.yaycommerce.com/yaymail/the-settings-panel/reset-templates](https://docs.yaycommerce.com/yaymail/the-settings-panel/reset-templates) * All the best, Rose * Thread Starter [marko2002](https://wordpress.org/support/users/marko2002/) * (@marko2002) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-save-edit-email-after-update/#post-16087688) * I didn’t, but just did there after your suggestion and it’s not made any difference, still unable to save edits and still not showing changes in preview screen. * [Rose](https://wordpress.org/support/users/rosewp/) * (@rosewp) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-save-edit-email-after-update/#post-16087721) * Hi [@marko2002](https://wordpress.org/support/users/marko2002/), * I’m sorry to hear that. In order to better assist you, please reach out via the support link here: [https://yaycommerce.com/support/](https://yaycommerce.com/support/) Our developer will check and fix it for you. * All the best, Rose * Plugin Author [YayCommerce](https://wordpress.org/support/users/yaycommerce/) * (@yaycommerce) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-save-edit-email-after-update/#post-16087774) * Sorry [@marko2002](https://wordpress.org/support/users/marko2002/) * We saw the issue, the new update will be published soon. Thank you for reporting. * Kelly * [Rose](https://wordpress.org/support/users/rosewp/) * (@rosewp) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-save-edit-email-after-update/#post-16087825) * Hi [@marko2002](https://wordpress.org/support/users/marko2002/), * We just updated the latest version that fixed the issue so please check and let me know if it works for you. * All the best, Rose * Thread Starter [marko2002](https://wordpress.org/support/users/marko2002/) * (@marko2002) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-save-edit-email-after-update/#post-16087955) * Hi Rose I’m not seeing the update yet but once it comes through I’ll be sure to give it a go * Plugin Author [YayCommerce](https://wordpress.org/support/users/yaycommerce/) * (@yaycommerce) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-save-edit-email-after-update/#post-16087974) * Hi [@marko2002](https://wordpress.org/support/users/marko2002/) , * The version number is still the same but it’s new [https://prnt.sc/830443JZqJOW](https://prnt.sc/830443JZqJOW) Please delete your old version and install the new one. Thank you. * Kelly * Thread Starter [marko2002](https://wordpress.org/support/users/marko2002/) * (@marko2002) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-save-edit-email-after-update/#post-16089080) * I have tried removing the plugin and reinstalling it again, unfortunately has made no difference whatsoever * [Rose](https://wordpress.org/support/users/rosewp/) * (@rosewp) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-save-edit-email-after-update/#post-16090826) * Hi [@marko2002](https://wordpress.org/support/users/marko2002/), * Please try to clear your website cache or login to another browser then check again. Let me know after trying, please. * All the best, Rose * Thread Starter [marko2002](https://wordpress.org/support/users/marko2002/) * (@marko2002) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-save-edit-email-after-update/#post-16091166) * Got it, all working as expected now, thanks for the quick responses and support 🙂 Marko * Plugin Support [Bruce](https://wordpress.org/support/users/ninjateamwp/) * (@ninjateamwp) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-save-edit-email-after-update/#post-16091238) * Hi [@marko2002](https://wordpress.org/support/users/marko2002/) , * Thank you so much for choosing our plugin. If it’s possible, can you leave the plugin with 5 star ratings? [https://wordpress.org/plugins/yaymail/#reviews](https://wordpress.org/plugins/yaymail/#reviews) * Your review will motivate us to develop more plugins and have awesome users like you.​ 😉 * Kind regards, -Bruce- * Thread Starter [marko2002](https://wordpress.org/support/users/marko2002/) * (@marko2002) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-save-edit-email-after-update/#post-16091290) * Done, and thanks again for the quick responses 🙂 Marko * [Harry](https://wordpress.org/support/users/harrywpsp/) * (@harrywpsp) * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-save-edit-email-after-update/#post-16091328) * Hi [@marko2002](https://wordpress.org/support/users/marko2002/), * You are always welcome! * Kind regards, Harry Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Cannot Save Edit Email After Update’ is closed to new replies. * ![](https://ps.w.org/yaymail/assets/icon-256x256.gif?rev=2900992) * [YayMail - WooCommerce Email Customizer](https://wordpress.org/plugins/yaymail/) * [Frequently Asked Questions](https://wordpress.org/plugins/yaymail/#faq) * [Support Threads](https://wordpress.org/support/plugin/yaymail/) * [Active Topics](https://wordpress.org/support/plugin/yaymail/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/yaymail/unresolved/) * [Reviews](https://wordpress.org/support/plugin/yaymail/reviews/) * 13 replies * 5 participants * Last reply from: [Harry](https://wordpress.org/support/users/harrywpsp/) * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-save-edit-email-after-update/#post-16091328) * Status: resolved