Support » Plugin: CompressWP - optimize and compress JPEG and PNG images » Cannot save compressed image

  • Running into this error on a dev site to test.
    Cannot save compressed image. Please try again!
    Also, image sizes are not showing in the CompressWP menu in wp-admin.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Luke Cavanagh

    (@lukefiretoss)

    The other error showing was
    Server error (1001). Please try again!

    Plugin Author compresswp

    (@compresswp)

    Hey Luke,

    Thanks for testing the plugin!

    The “Cannot save compressed image” error has now been fixed. It was due to misconfiguration in one of our US compression servers, which was automatically chosen as the closest one to you.

    Is it possible that you are running a previous version of WordPress? That might be the cause of the icon not showing.

    Please let me know if the compression now works for you.

    Thanks!

    Thread Starter Luke Cavanagh

    (@lukefiretoss)

    @compresswp

    The issue is happening on both WordPress 5.5.3 and 5.6 RC1.

    • This reply was modified 9 months, 3 weeks ago by Luke Cavanagh. Reason: clarify wording
    Thread Starter Luke Cavanagh

    (@lukefiretoss)

    @compresswp

    Any update on the issue?

    Plugin Author compresswp

    (@compresswp)

    @lukefiretoss

    Just to clarify, is it possible that your web server is not accessible from outside? To compress an image, our servers first have to download the image from your server. The first error “Cannot save compressed image. Please try again!” can also trigger when your web server has some restrictions, such as not being able to use file_put_contents() function. Our plugin needs this to replace the image.

    Thread Starter Luke Cavanagh

    (@lukefiretoss)

    @compresswp

    The web server is accessible from the outside. I have tested the plugin on two different dev sites on two different hosts and the same issue is happening.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Cannot save compressed image’ is closed to new replies.