Title: Cannot save
Last modified: August 31, 2016

---

# Cannot save

 *  Resolved [MikeC1311](https://wordpress.org/support/users/mikec1311/)
 * (@mikec1311)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/cannot-save-3/)
 * I am using the responsive version or visual slide box builder and it normally
   works fine.
    Today, when trying to save I just get an ‘Undefined’ window appearing
   and nothing gets saved. Does anybody know what might have gone wrong? Also, is
   it safe to un-install the plugin (in oder to install it again? will I lose the
   graphics I have already created? Thanks Mike Using WordPress 4.5.2 on Windows
   10 64 bit My site is [http://www.thesciencesite.co.uk](http://www.thesciencesite.co.uk)
 * [https://wordpress.org/plugins/wp-visual-slidebox-builder/](https://wordpress.org/plugins/wp-visual-slidebox-builder/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Enmanuel Corvo](https://wordpress.org/support/users/ecorvo/)
 * (@ecorvo)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/cannot-save-3/#post-7447787)
 * You wont lose anything if you uninstall and install it again. Usually that solves
   this type of issue.
 *  Thread Starter [MikeC1311](https://wordpress.org/support/users/mikec1311/)
 * (@mikec1311)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/cannot-save-3/#post-7447871)
 * Thanks… I have tried doing a complete uninstall and then re-install but still
   have the same error: the pop-up window which normally confrms the save just says‘
   Undefined’. Your plug-in works fine on another website I run, both using Weaver
   Xtreme theme, and both using similar plugins. The slides I have already created
   work fine, I just cannot creat new slides or edit existing slides.
    Can you suggest
   what I can do next? I could possibly uninstal all my plugins and see if that 
   helps but I would prefere not to do that. Thanks for your help Mike
 *  Thread Starter [MikeC1311](https://wordpress.org/support/users/mikec1311/)
 * (@mikec1311)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/cannot-save-3/#post-7447872)
 * Hello… I have solved the problem.
    I deleted all my plugins that I wasn’t using
   and the problem went away. Out of interest I tried to find out which plugin was
   causing the problem and it was something called ‘Atomic Penguins Mind-Blowing
   Hover Effects’. .. anyway, problem solved! Thanks again for your help. Mike
 *  Plugin Author [Enmanuel Corvo](https://wordpress.org/support/users/ecorvo/)
 * (@ecorvo)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/cannot-save-3/#post-7447874)
 * Very Atomic lol… glad you solved it!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cannot save’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-visual-slidebox-builder_b7c7d4.
   svg)
 * [Visual Slide Box Builder](https://wordpress.org/plugins/wp-visual-slidebox-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-visual-slidebox-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-visual-slidebox-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-visual-slidebox-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-visual-slidebox-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-visual-slidebox-builder/reviews/)

## Tags

 * [not saving](https://wordpress.org/support/topic-tag/not-saving/)
 * [undefined](https://wordpress.org/support/topic-tag/undefined/)

 * 4 replies
 * 2 participants
 * Last reply from: [Enmanuel Corvo](https://wordpress.org/support/users/ecorvo/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/cannot-save-3/#post-7447874)
 * Status: resolved