Cannot retrieve account data

  • torrye

    (@torrye)


    2 years, 9 months ago

    Hi,
    The plugin cannot connect to api? I get the errors:

    Communications failure: Invalid domain key for : but should be ced4424c549ba9973136281c5820366df805482a3f842f7e6d5e0a045b0015d5

    Is there a way I can check if my host is blocking api.mycryptocheckout.com ?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author edward_plainview

    (@edward_plainview)

    2 years, 9 months ago

    You’ll need to delete your account data on your webshop and fetch it again from the MCC API server.

    Visit Admin > Settings > MyCryptocheckout
    Global Settings tab
    Enable debug mode
    Visit the Account tab
    Press the “delete account data” button
    Refresh the account
    You should now see your account data again
    Disable debug mode

    Plugin Author edward_plainview

    (@edward_plainview)

    2 years, 9 months ago

    Also, we’ve just updated the plugin to 2.99 which fixes an account fetching problem. Perhaps that helps?

    Thread Starter torrye

    (@torrye)

    2 years, 9 months ago

    yeah! It`s working…

    Thanks !

Viewing 3 replies - 1 through 3 (of 3 total)
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