Support » Plugin: NinjaFirewall (WP Edition) » Cannot remove NinjaFirewall

  • Resolved haeihaeihaei


    Hello, I can’t seem to remove NinjaFirewall. Either when I’m uninstalling it from the admin page och just removing the folder in the plugins folder the website just crash and there is just a white page. I have search for , BEGIN NinjaFirewall, Firewall and Ninja without finding any files with that. Also been getting these messages:

    NinjaFirewall cannot retrieve user options #2

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author nintechnet



    You need to find those 2 files:
    – .htaccess
    – php.ini (or php5.ini or .user.ini)

    Open them and delete any line between BEGIN NinjaFirewall and END NinjaFirewall

    Those 2 files are located in the main WordPress directory (this is where your index.php and wp-config.php file are located).

    Hello again, the php.ini file is empty and there is no BEGIN NinjaFirewall in the .htaccess file.

    Plugin Author nintechnet


    If the instructions have been deleted from the php.ini and .htaccess files, then you now only need to remove the /wp-content/plugins/ninjafirewall/ directory.

    Do you have a cache that maybe caching the files?

    No cache available. But whenever I remove the /ninjafirewall folder the site still turns white 🙁 This is getting a bit frustrating. I have grepped through all the files after the BEGIN statements and there is no files with them in them.

    Plugin Author nintechnet


    That is very weird !
    Can you check your HTTP server error log ?
    You can also check the PHP error log (usually named “error_log” in the main WordPress directory).

    You can try to force your script to output PHP error to the screen rather than to have a blank page.
    Create a file named “test.php”, add this to it:

    ini_set('display_errors', 'On');

    Upload it to your site and call it from your browser to see the error, if any.

    Also, did you check your .htaccess and php.ini permissions (CHMOD)?

Viewing 5 replies - 1 through 5 (of 5 total)
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