Title: Cannot receive email notification
Last modified: April 16, 2019

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# Cannot receive email notification

 *  Resolved [biglegson](https://wordpress.org/support/users/biglegson/)
 * (@biglegson)
 * [7 years ago](https://wordpress.org/support/topic/cannot-receive-email-notification/)
 * We are using Google Clouds Server. Since Google has blocked outgoing 587 port.
   We need to use GMAIL API for sending email from the website via plugin called“
   GMAIL “SMTP”.
 * However, we found that there is no email notification when the GMAPL API has 
   been enabled, whereas we can receive email notification when the GMAIL API has
   been disabled.
 * May i know how to solve under this situation?
 * Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [7 years ago](https://wordpress.org/support/topic/cannot-receive-email-notification/#post-11433892)
 * Hi [@biglegson](https://wordpress.org/support/users/biglegson/),
    Thanks for 
   your message.
 * I’d recommend installing and setting up the [Post SMTP](https://en-gb.wordpress.org/plugins/post-smtp/)
   plugin to see if this helps. It comes with an email log so you can see if emails
   are being sent correctly, but not being received and allows you to configure 
   your site with the Gmail API.
 * Let me know how you get on.
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [7 years ago](https://wordpress.org/support/topic/cannot-receive-email-notification/#post-11461313)
 * Closing due to inactivity. If you need further help with this, please feel free
   to re-open this thread.
 *  [ginandtwitts69](https://wordpress.org/support/users/ginandtwitts69/)
 * (@ginandtwitts69)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/cannot-receive-email-notification/#post-11549133)
 * the post notifications have stopped working.
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/cannot-receive-email-notification/#post-11549807)
 * Hi [@ginandtwitts69](https://wordpress.org/support/users/ginandtwitts69/),
 * Please start a new thread for your issue with more details and I’ll gladly help.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cannot receive email notification’ is closed to new replies.

 * ![](https://ps.w.org/bnfw/assets/icon.svg?rev=2531573)
 * [Customize WordPress Emails and Alerts - Better Notifications for WP](https://wordpress.org/plugins/bnfw/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/bnfw/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/bnfw/)
 * [Active Topics](https://wordpress.org/support/plugin/bnfw/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/bnfw/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/bnfw/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * Last activity: [6 years, 12 months ago](https://wordpress.org/support/topic/cannot-receive-email-notification/#post-11549807)
 * Status: resolved