`Cannot read properties of undefined (reading ‘metricValues’)

  • Resolved aeroninfo

    (@aeroninfo)


    7 months, 3 weeks ago

    `Cannot read properties of undefined (reading ‘metricValues’)</p> <pre class=”wp-block-code”><code>in UserDimensionsPieChart in div in Cell in div in Row in div in Grid in div in div in ForwardRef in WithWidgetSlug in DashboardAllTrafficWidgetGA4 in WhenAnalytics4Active(DashboardAllTrafficWidgetGA4) in WidgetRenderer in WidgetErrorHandler in div in Cell in WidgetCellWrapper in div in Row in div in div in Grid in WidgetAreaRenderer in div in WidgetContextRenderer in DashboardMainApp in DashboardEntryPoint in RestoreSnapshots in ErrorHandler in ThemeProvider in StrictMode in Root`

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Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter aeroninfo

    (@aeroninfo)

    7 months, 3 weeks ago

    I have just updated Google Site Kit plugin, now I’m getting this error.

    Plugin Support James Osborne

    (@jamesosborne)

    7 months, 3 weeks ago

    Hello @aeroninfo,

    Thanks for reporting this. We are aware of this issue that has impacted some users after updating to Site Kit 1.149.0, whereby some Google Analytics data is not available in the plugin dashboard. We are currently investigating and we’ll have an update shortly. Google Analytics data is still being collected for your site and no action is required from your side. You can still view the same reports typically displayed in the Site Kit dashboard from analytics.google.com. If you wish to view Google Analytics data within the Site Kit dashboard, you can revert to Site Kit 1.148.0 however we do expect to have a fix out shortly, so this isn’t recommended. 

    We’ll update you once we have an update on this, while also posting updates on a sticky post here in the forums.

    Plugin Support James Osborne

    (@jamesosborne)

    7 months, 3 weeks ago

    Thanks for your patience on this @aeroninfo. We have now released a fix for this which should clear the error you are seeing in the Analytics widget on your dashboard. Please update to the latest version of Site Kit (1.149.1), at which point functionality should be restored. 

    If any errors remain, feel free to share here. Thanks for reporting, and you know where to find us should you encounter any further issues or if you have any Site Kit queries. Thank you.

    Thread Starter aeroninfo

    (@aeroninfo)

    7 months, 3 weeks ago

    yes, great! now fixed.

    • This reply was modified 7 months, 3 weeks ago by aeroninfo.
    Plugin Support James Osborne

    (@jamesosborne)

    7 months, 3 weeks ago

    Excellent! Thanks for the confirmation @aeroninfo. I’ll close this support topic, but do reach out should you have any further queries or if you encounter any errors. Thanks again for reporting, and best of luck with your site.

Viewing 5 replies - 1 through 5 (of 5 total)

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