cannot reactivate the plugin
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Hi – i temporarily deactivated w3tc. Afterwards i couldn’t reactivate the plugin. Even purging the browsercache didn’t help. So, i deleted everything and started all over. This happend now several times. What am i doing wrong, or do you have an idea why this is happening?
regards theo
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Hello @timholz
I am sorry about the issue you are experiencing and I am happy to assist you with this.
I’ve tried to replicate this issue on several instances, and every time I temporarily deactivate W3TC, I am able to re-activate it – no problem!Can you please share the Server information and If you are using any other caching solutions besides W3 Total Cache?
Do you have any security plugins or plugins that may block the activation? (try disabling other plugins and see if you are experiencing the same problem and if any of the plugins may be causing the conflict.)I hope this helps!
Thanks!
@vmarko Hi – here are the server infos:
Server Modules & Resources: Plugin Version: 2.2.4 PHP Version: 7.4.30; Web Server: Lite Speed FTP functions: Installed (required for Self-hosted (FTP) CDN support) Multibyte String support: Installed (required for Rackspace Cloud Files support) cURL extension: Installed (required for Amazon S3, Amazon CloudFront, Rackspace CloudFiles support) zlib extension: Installed (required for gzip compression support) brotli extension: Not detected (required for brotli compression support) Opcode cache: Installed (OPCache) Memcached extension: Not available Memcache extension: Not available Redis extension: Not available HTML Tidy extension: Installed (required for HTML Tidy minifier support) Mime type detection: Installed (Fileinfo) (required for CDN support) Hash function: Installed (hash) (required for NetDNA / MaxCDN CDN purge support) Open basedir: Off zlib output compression: Off set_time_limit: Available SSH2 extension: Not detected (required for Self-hosted (FTP) CDN SFTP support)
I did delete many plugins and did not have a security plugin active.
I have no clue what is happening and i also restrain myself of deactivation the plugin, for i fear that i’ll have to start all over again.Thanks for your attention.
Hello @timholz
Thank you for your feedback.
One note is that you can always make a backup of your current configuration. Just save the /wp-content/w3tc-config/master.php file.
Can you please check the wp_debug log and see if there are any logs when you try to activate the plugin.
Also since I am unable to replicate this, are you getting any errors, or the plugin simply stays deactivated?
Thanks!@vmarko Appreciate your message. I had wp_debug turned off. No error.log in wp-content. I checked the data-base wp-options > active_plugins. w3-total-cache.php is present in array. The array in wp-options > wp_force_deactivated_plugins is empty. Do you have any recommendation, what should be present in the database for a plugin to work properly when deactivating? Perhaps some option is missing?
Thanks – theo- This reply was modified 1 year, 6 months ago by timholz.
Hello @timholz
Thank you for your feedback.
I’ve tried to replicate this again and was unable to do so. It seems not related to the W3TC as I can see.
Let me check this more and see what may be causing the problem in certain environments.
Thanks!Ok, thanks for your care.
I made another test on a subdomain. First with «all in one wp security» plugin active. As expected «w3tc» couldn’t be reactivated. Debug.log was empty, so no error was registered. Then i disabled «all in one wp security» and could successfully revive «w3tc». The point with
all in one wp security
is, that it now also writes directives into wp-config.php.// Begin AIOWPSEC Firewall if (file_exists('/home/xxx/public_html/sd/aios-bootstrap.php')) { include_once('/home/xxx/public_html/sd/aios-bootstrap.php'); }
And these directives impede the reactivation of «w3tc».
Ok, this issue is resolved.
«w3tc» is a great plugin.
Thanks for your care – theo@vmarko I tried to update my review, that i posted already years ago. Unfortunately i get
504 Gateway time out
. I’ll try later, but anyway you have my 5 stars.
regards – theoHey @timholz
Ah, I see, no problem, and thank you for already posting the review!
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