Cannot Post Comments on Old or Fresh Install

Resolved motherfathercockerspaniel
(@motherfathercockerspaniel)

17 years, 8 months ago

I searched the forums for this, and did find people having similar problems, but none of the suggested solutions are working for me. My problem is also a bit different, too.

I have a slightly active blog (at least one topic is pretty active with 200+ comments) – http://www.motherfathercockerspaniel.com. I recently moved it to it’s own domain hosting plan (it used to be a domain pointer hosted with another domain). I followed all the tutorials for doing this move and everything went fine (a small glitch with a SQL error on import, but my host support spotted it for easy resolution). However, now no one can post comments to the blog (not even me). I can edit posts, publish a new post, and even edit previous comments, but I cannot post a new comment. I end up with a “Page cannot be displayed” error and then if I do a refresh I end up with a blank white page. The comments do not post or go to the moderation queue.

I tried a fresh install with a new database (importing nothing and keeping everything default — no themes, no plugins, etc.). Same issue: I can post a new article, I can edit the default article, and I can even edit the default comment, but I cannot post a new comment.

I’m getting no error messages. I’ve cleared the /wp-content/cache, cleared my browsers cache, logged in through my dial-up ISP on three different computers, tried 2 different computers on my broadband, and 4 site visitors have reported to me that they cannot post either. I am using IE6 on all the computers I tried. I am not interested in installing and using FireFox or some other browser, since it is not the industry standard and not what 99.99% of my visitors are using.

From searching the forums, this comments issue seems to be pretty rampant and popping up out of nowhere, but there seems to be a lot of causes and a lot of different solutions. The fact that the exact problem persists for me with a plain vanilla install of WordPress tells me it’s a WordPress coding issue. I’m starting to consider going back to an older version of WordPress, as I didn’t start having these types of weird issues until updating to 2.0.2 (and now 2.0.4).

Any thoughts or ideas would be appreciated. Thanks in advance!

Viewing 7 replies - 1 through 7 (of 7 total)

moshu
(@moshu)

17 years, 8 months ago

The fact that the exact problem persists for me with a plain vanilla install of WordPress tells me it’s a WordPress coding issue.

Then everybody using WP 2.0.4 should have the same problem. But they don’t. So, I’d rather think there is something wrong with that host… Or, with that “fixed” DB issue. Especially, that before moving it worked (I can see earlier comments!)

yosemite
(@yosemite)

17 years, 8 months ago

So, the only consistent thing in all these tests and configurations is IE6?

DianeV
(@dianev)

17 years, 8 months ago

I’m not sure I’d leap to that conclusion. The facts given in this case are:

I have a slightly active blog … I recently moved it to it’s own domain hosting plan … I followed all the tutorials for doing this move and everything went fine (a small glitch with a SQL error on import, but my host support spotted it for easy resolution) … now no one can post comments to the blog (not even me).

That’s the one variable in this — the blog worked, it was moved, now the comments don’t work.

Thread Starter motherfathercockerspaniel
(@motherfathercockerspaniel)

17 years, 8 months ago

Well…write it off as sunspots, changes in barametric pressure, or just dumb luck, but the problem seems to have resolved itself. Not sure what the issue was, but now I”m able to post comments to all three blogs (one production blog and two vanilla test blogs) on three different servers from two different host providers. All of a sudden I started receiving email notices of comments in my moderation queue. When I approved those comments, I checked to see if I could post a test comment and could.

This is a strange one, for sure. It involves too many people for it to be an IE6 problem, but I don’t see how it could be a host provider problem when all other modules for WordPress were working fine (new posts, edit posts, edit comments, adding categories, full admin options, etc.). I also don’t see how it could be a WordPress problem or a problem with my install, when I didn’t change anything in the install and it all of a sudden started working. I noticed when searching the forums for this same problem that it was difficult or impossible to nail down, and for most people it just started working again.

Don’t know what to tell you, but now it’s working. If it was someone else’s blog and I was customer support for it, I would completely take credit for “fixing” it, but since it’s my personal blog, I’ll admit it: I’m confused.

ladydelaluna
(@ladydelaluna)

17 years, 8 months ago

I know that with my sites, sometimes changing the permalinks to anything other than the default gives me that problem temporarily… Has nothing to do with the wordpress install, and more to do with my hosting company resolving to the new URLs. And it doesn’t happen all the time or every time either… just depends on the server loads I suppose.

Christopher J. Hradil
(@chradil)

17 years, 8 months ago

So I’m guessing we can tag this one resolved (done). I’ve upgraded just north of 20 production sites for clients from 2.0.2/3 to .0.4 without issue.

It appears than many of these problems are related to the specific server configuration (ie. versions of things like Apache MySQL, OS, etc) rather than WP directly.

millionaireartist
(@millionaireartist)

17 years, 8 months ago

I am having the exact same problem with comments using Firefox and hosting via 1&1 (who exclusively use word press) – what gives?!