Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Cannot post by email with mp3 or audio files

  • Resolved tsolignani

    (@tsolignani)


    If I try to publish a post with post by email jetpack’s module with an MP3 or other audio file attached, the attached file gets stripped away and I get a mail back saying that:

    «Some attachments were rejected from the following WordPress.com Post by Email:

    http://blog.solignani.it/%5Bxxx%5D

    – pluepe.mp3 – Sorry, this file type is not permitted for security reasons.»

    I googled around and saw that was due to a bug in previous versions of wordpress, you could get over with a plugin Disable MIME check that would get not necessary with new versions… I tried to install and activate it with no joy.

    So, any other hint?

    Thank you.

    Tiziano

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    I’m afraid that’s a known issue with Jetpack’s Post By Email feature; uploading mp3 files is not supported yet.

    I can only recommend that you upload those files manually for now, or use the WordPress.com editor:
    https://wordpress.com/post

    I’ll post again here when that option is added to the plugin.We don’t actively work on the Post By Email feature right now though, so it could be a while until this is added.

    Thread Starter tsolignani

    (@tsolignani)

    Thank you. I run a blog where I publish answers to people’s questions and would have liked to start recording my answers instead of typing. I always post by email, for it’s much easier since I receive all questions via email. Anyway, I guess I should evaluate another solution, like keeping a podcast elsewhere and link the audio file into the mail.

    Thanks again.

    PS you should edit the post by email tutorial, it says you can attach audio files…

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Sorry about that; I can see how this could make your workflow a lot more complex.

    PS you should edit the post by email tutorial, it says you can attach audio files…

    Thanks for the feedback. I made sure our support doc doesn’t mention audio files:
    https://jetpack.com/support/post-by-email/

    Thread Starter tsolignani

    (@tsolignani)

    Thank you. Have a nice day.

Viewing 4 replies - 1 through 4 (of 4 total)
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