Cannot optimize firewall -stuck in Basic mode

  • Resolved sovero

    (@sovero)


    8 years, 12 months ago

    After installing Wordfence and trying to configure it, the message to configure the firewall remain there. I have tried deactivating plugins, reinstalling Wordfence, etc without luck. The Live Activity:Idle and Firewall Protection Level: Basic WordPress Protection remains there.
    My configuration is:
    – WP v4.8
    – PHP 7.0.12
    – Apache + CGI/FastCGI
    PHI.INI is being loaded from the website root directory …/public_html/php.ini
    According to Wordfence – Tools – Diagnostics, the auto_prepend_file has been added:
    auto_prepend_file (local value) /home1/../public_html/wordfence-waf.php
    auto_prepend_file (Master value) /home1/../public_html/wordfence-waf.php

    .htaccess includes the following:
    # Wordfence WAF
    <Files “.user.ini”>
    <IfModule mod_authz_core.c>
    Require all denied
    </IfModule>
    <IfModule !mod_authz_core.c>
    Order deny,allow
    Deny from all
    </IfModule>
    </Files>
    # END Wordfence WAF

    .user.ini includes the following:
    ; Wordfence WAF
    auto_prepend_file = ‘/home1/eaamorg/public_html/wordfence-waf.php’
    ; END Wordfence WAF

    I checked with my hosting company and no “pool” configuration files are used that could overwrite the php.ini values. Any help would be appreciated.

    Thanks,

    Jose

Viewing 2 replies - 1 through 2 (of 2 total)
  • wfalaa

    (@wfalaa)

    8 years, 11 months ago

    Hi Jose,
    Sorry for the late reply, please go to (Wordfence > Tools > Diagnostics) and click on “Send Report by Email” at the top of the page, you can send it to “alaa [at] wordfence [dot] com”, make sure to include your forum username, I will take a look at this report and let you know my findings.

    Thanks.

    Thread Starter sovero

    (@sovero)

    8 years, 11 months ago

    Hello,

    The problem has resolved itself. Something that I missed to mention is that I was moving my domain from one host to another. The new host had a temporary domain name (using the IP address and part of the domain) and it seems Wordfence had trouble with that configuration. Once I finalized the move and changed the DNS pointers to the new host the Wordfence firewall started to work in extended protection. All is good now. You might want to pass that info to the developers in case they are not aware of it.

    Thanks,

    Jose

Viewing 2 replies - 1 through 2 (of 2 total)

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