Title: cannot open install.php after uploading Last modified: August 19, 2016 --- # cannot open install.php after uploading * Resolved [whatson](https://wordpress.org/support/users/whatson/) * (@whatson) * [17 years ago](https://wordpress.org/support/topic/cannot-open-installphp-after-uploading/) * Hi I have uploaded the WordPress file to my host. When I try to open my web address followed by the /wp-admin/install.php I end up at the 123.co.uk page where the address is registered. I am fairly sure the wp-config.php file is filled in correctly. Does it matter what I call the database here and what else haven’t I done? * Thanks in anticipation Viewing 11 replies - 1 through 11 (of 11 total) * [Will White](https://wordpress.org/support/users/willpcg/) * (@willpcg) * [17 years ago](https://wordpress.org/support/topic/cannot-open-installphp-after-uploading/#post-1072386) * A lot of times after the files have been installed the first time (setting up your config file) trying to run the install again gets set to redirect because it would allow other users to change your installation. Your best bet is to either A.) Delete your wp-config.php file, then try the install.php again – or B.) Edit your config file directly until things work. * Thread Starter [whatson](https://wordpress.org/support/users/whatson/) * (@whatson) * [17 years ago](https://wordpress.org/support/topic/cannot-open-installphp-after-uploading/#post-1072391) * I have deleted the file from the server and re uploaded it but it still doesn’t work. I dont no how to directly edit it on the server as when I double click it the window asks me if I want to replace the existing file to which I say yes but still no joy. * [Will White](https://wordpress.org/support/users/willpcg/) * (@willpcg) * [17 years ago](https://wordpress.org/support/topic/cannot-open-installphp-after-uploading/#post-1072392) * Visiting install.php creates wp-config.php with the information you enter into it. If you want to run install.php, you need to delete wp-config.php and not re-upload it. Let install.php create it. * Hope this helps. * Thread Starter [whatson](https://wordpress.org/support/users/whatson/) * (@whatson) * [17 years ago](https://wordpress.org/support/topic/cannot-open-installphp-after-uploading/#post-1072394) * I deleted wp-config.php and did not re upload it but still got the problem. I am typing my web address followed by /wp-admin/install.php into my browser. Sorry to be a pain bu still not working. * [Will White](https://wordpress.org/support/users/willpcg/) * (@willpcg) * [17 years ago](https://wordpress.org/support/topic/cannot-open-installphp-after-uploading/#post-1072396) * Try leaving off the install.php part – just type the /wp-admin/ * I also assume you’re typing your web address (and any possible subfolder you have your blog in) before the /wp-admin/ right? * Like example.com/blog/wp-admin/ (if its in a subfolder) * or example.com/wp-admin/ (if its in the root directory) * Let me know what happens after you try this. * Thread Starter [whatson](https://wordpress.org/support/users/whatson/) * (@whatson) * [17 years ago](https://wordpress.org/support/topic/cannot-open-installphp-after-uploading/#post-1072400) * yes you are right, the path wasn’t right but it still doesn’t work. I have another WordPress site which was set up for me by someone else. I note on that there are no other files in it other than the WordPress files and the ones I have created. In the window with this new site I have loads of files. My path seems to be www. my web address /home/admin/wordpress/wp-admin/install.php I thought about deleting all tghe other files and uploading all the Wp files again but it won’t let me delete them * Thread Starter [whatson](https://wordpress.org/support/users/whatson/) * (@whatson) * [17 years ago](https://wordpress.org/support/topic/cannot-open-installphp-after-uploading/#post-1072405) * sorted out the path issue, re uploaded wordpress still no good * [dmiwench](https://wordpress.org/support/users/dmiwench/) * (@dmiwench) * [17 years ago](https://wordpress.org/support/topic/cannot-open-installphp-after-uploading/#post-1072487) * I’ve tried everything: - Hand-editing the “wp-config-sample.php” file, copying and renaming to “wp- config.php”, and uploading. - Deleting “wp-config.php” from my server, then running “install.php” - Deleting “wp-config.php” from my server, then running “/wp-admin/” * I’ve rechecked all the data, and I edited the file correctly. However, I still get this: * > Internal Server Error > The server encountered an internal error or misconfiguration and was unable > to complete your request. > Please contact the server administrator, webmaster@*******.com and inform them > of the time the error occurred, and anything you might have done that may have > caused the error. > More information about this error may be available in the server error log. > Additionally, a 404 Not Found error was encountered while trying to use an > ErrorDocument to handle the request. * I don’t know what else to do at this point but keep trying. Any suggestions are welcome. * [lovine](https://wordpress.org/support/users/lovine/) * (@lovine) * [17 years ago](https://wordpress.org/support/topic/cannot-open-installphp-after-uploading/#post-1072505) * I got the same errors. If you can access your ‘error logs’ from your host, I got the following error: * > [Sat May 9 21:00:41 2009] [error] [client xx.xx.xxx.117] File does not exist:/ > home/lovine/public_html/500.shtml > [Sat May 9 21:00:41 2009] [error] [client > xx.xx.xxx.117] Premature end of script headers: /home/lovine/public_html/blog/ > wp-admin/install.php SoftException in Application.cpp:544: Directory “/home/ > lovine/public_html/blog/wp-admin” is writeable by group * If you have the same error, there might be something up with the file and directory permissions. I had to change /wp-admin/ to CHMOD 0755 (rwx-r-x-r-x) and the rest of the files in it to 0644 (rw-r–r–). That stopped the errors and the pages started to load for me. * Unfortunately I am having problems with the theme editor, and updating anything using Mozilla. I’m still not sure what it is.. * [m0pman](https://wordpress.org/support/users/m0pman/) * (@m0pman) * [17 years ago](https://wordpress.org/support/topic/cannot-open-installphp-after-uploading/#post-1072513) * yea, i cant get mine to install. i get the same sort of stuff as whatson. any one know what gives? * Thread Starter [whatson](https://wordpress.org/support/users/whatson/) * (@whatson) * [17 years ago](https://wordpress.org/support/topic/cannot-open-installphp-after-uploading/#post-1072517) * I am getting somewhere with this although still not fully resolved. Because my domain is managed with 123-reg.co.uk and my hosting is with a different company I had to go into the 123-reg domain set up pages and change the servers that are in there to my hosting companies. This info was provided by my hosting server. I then found out I had uploaded WordPress into the wrong folder. (I just uplaoaded it to the default that was open) Apparently it should have been in var/www/html/……. who knew! Still not working…next I deleted the wp-config file as Willpcg (earlier post) told me the system could make a new one when you run the install.php. Great, now for the first time I get a WordPress window taking me through the steps to create the wp-config file. Last problem (still unresolved) is what is my database called, I have tried everything but no joy as yet….. Any ideas where I would find it? Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘cannot open install.php after uploading’ is closed to new replies. * In: [Installing WordPress](https://wordpress.org/support/forum/installation/) * 11 replies * 5 participants * Last reply from: [whatson](https://wordpress.org/support/users/whatson/) * Last activity: [17 years ago](https://wordpress.org/support/topic/cannot-open-installphp-after-uploading/#post-1072517) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics