Title: cannot logon to website
Last modified: May 29, 2026

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# cannot logon to website

 *  Resolved [brucemacg](https://wordpress.org/support/users/brucemacg/)
 * (@brucemacg)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/cannot-logon-to-website/)
 * I cannot logon to my website.. It’s wordfence because when i deactivate wordfence
   I’m in. I’m not coming up as blocked in the live log, and cannot see anything
   wrong? I get a 503 when trying to logon?
 * the only error in diagnostics is
    - Connecting to Wordfence servers (https)OK
    - Connecting back to this sitewp_remote_post() test back to this server failed!
      Response was:
      403 Forbidden
 * What to do, please help
 * regards, Bruce
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-logon-to-website%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [wfmargaret](https://wordpress.org/support/users/wfmargaret/)
 * (@wfmargaret)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/cannot-logon-to-website/#post-18923366)
 * Hi Bruce,
 * Thanks for reaching out. The clearest issue is the loopback test failing with
   a 403, which means something is stopping your site from connecting back to itself
   on admin-ajax.php. That’s worth fixing on its own, and since logging in uses 
   those same admin-ajax requests, it may be tied to the login trouble too.
 * The usual causes are another plugin or a server-level rule on your host. The 
   quickest check is to switch to a default theme (such as Twenty Twenty-Five) and
   deactivate your other plugins, then reactivate Wordfence and try logging in. 
   If that fixes it, re-enable them one at a time to find the culprit. If it still
   fails with only Wordfence active, the 403 is coming from a server rule, and your
   host would need to allow the site to reach itself.
 * If you still have trouble logging in once the 403 is resolved, could you send
   a screenshot of the 503 you get at login (attach it here, or email it to **wftest
   @ wordfence . com** with your forum username in the subject)? Let me know here
   once you’ve sent that.
 * Thanks,
   Margaret
 *  Thread Starter [brucemacg](https://wordpress.org/support/users/brucemacg/)
 * (@brucemacg)
 * [1 week, 2 days ago](https://wordpress.org/support/topic/cannot-logon-to-website/#post-18923793)
 * Hi Margaret
 * After deactivating the plugins that I upgraded it seems that Banner Management
   for woocommerce ver 2.5.3 was the culprit. I’ve created a bug ticket with them.
   It’s not a “heavy” plugin so I was quite surprised..
 * Thank you for your assitence.
 *  Plugin Support [wfmargaret](https://wordpress.org/support/users/wfmargaret/)
 * (@wfmargaret)
 * [1 week ago](https://wordpress.org/support/topic/cannot-logon-to-website/#post-18925390)
 * Hey Bruce,
 * I’m glad you found the issue, and thank you for letting me know! I’m going to
   mark this topic resolved.
 * Cheers,
   Margaret

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 2 participants
 * Last reply from: [wfmargaret](https://wordpress.org/support/users/wfmargaret/)
 * Last activity: [1 week ago](https://wordpress.org/support/topic/cannot-logon-to-website/#post-18925390)
 * Status: resolved