Support » Fixing WordPress » Cannot login to WordPress, even after resetting password

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  • I reset my password and converted to MD5 in phpMyAdmin…
    did u reset your password by going into the database and editing the hash?
    or did u reset using the lost password feature for wordpress?

    That image actually looks like a pop-up box suggesting a password-protected directory on your server, not the WordPress login; i.e. you need to put in the server credentials before you can even get to the WordPress login.

    Does your hosting use cPanel? If so, there should be a Password Protect Directories option somewhere in there, have a look and see if the culprit is there.

    Fixed. I went into .htdocs. Apparently there was some code there, likely added from an old plugin.

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