Hey there,
This popup means you are password protecting your site via the .htaccess file. Did you not set this up? If not, I would recommend contacting your host. You could use FTP to look at your htaccess file and remove anything that doesn’t look like the normal WordPress rules:
http://codex.wordpress.org/htaccess
Hey Mike, thanks for responding! I’m very new to this, where can I find the .htaccess? I’m using CyberDuck to access the root, but I don’t see that file.
Hey there
No problem at all. The .htaccess file can be considered an “invisible” or “Hidden” file. Here are the instructions on how to show these particular files in the Cyberduck client:
http://www.simplehelp.net/2010/04/21/how-to-view-hidden-files-with-cyberduck/
Once you allow these to be visible, you should find the .htacces file. Hope this helps!
Thank you so much! I was able to find it and open it. I opened it with a TextEdit tool and this is what is inside the file:
# Protect wp-login
<Files wp-login.php>
AuthUserFile /home/robfupho/.htpasswds/passwd
AuthName “Private Access”
AuthType Basic
require valid-user
</Files>
Is that normal? Do I just copy and paste the basic WP script over what’s currently in the file?
There it is! That is your culprit (protect wp login)
That isn’t normal and if you didn’t put it there, its kinda strange. Unless you have other admins or something (or a developer) Here is the only thing that is normally in your htaccess if its a standard WordPress site (not Multisite)
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
It’s fixed!!!! Seriously, thank you dude. I really appreciate you helping me today.
Sweet, so glad to hear that. it is not problem at all. Have a fantastic weekend 🙂
