Support » Fixing WordPress » Cannot Login to Admin to resolve hack issue

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  • Did you tell your host that you can’t login to the admin, even with a new password? They should be able to help you out in some way I’d think.

    Renaming (not deleting!) your theme through FTP might help; make sure you have WordPress Twenty Fourteen theme installed! Otherwise upload it through FTP.

    Something is going though… my McAfee went wild when opening your site.

    Thread Starter djfellows

    (@djfellows)

    Oh boy…

    I need to login before I can rename. How do I rename …once I can login?

    – FTP to account
    – Go to:
    /wp-content/themes
    – Note theme there.
    – Rename it to something like:
    themorningafter.OLD

    Of course this will radically change the appearance of your website, but at least you should be able to log in nicely after doing so (if you have another default theme still in the themes directory).

Viewing 4 replies - 1 through 4 (of 4 total)
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