Title: Cannot login, it&#8217;s loading forever
Last modified: November 25, 2020

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# Cannot login, it’s loading forever

 *  Resolved [viggotico](https://wordpress.org/support/users/viggotico/)
 * (@viggotico)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-its-loading-forever/)
 * So I’m trying to login in private browser to check if the login works as it should,
   but whenever I have entered the login information and clicked on the Login button,
   the button keeps loading forever as you can see in this gif: [https://i.imgur.com/DkzDfdS.gif](https://i.imgur.com/DkzDfdS.gif)
 * I have tried to clear all the cache from the site but the same problems occurs.
   It worked fine a few days ago though.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-login-its-loading-forever%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Contributor [Paolo](https://wordpress.org/support/users/paoltaia/)
 * (@paoltaia)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-its-loading-forever/#post-13709654)
 * hi [@viggotico](https://wordpress.org/support/users/viggotico/),
 * did you install any new plugin between the time it was working and it stopped?
 * If yes, please try to deactivate them to see if one of them is creating a conflict.
 * Let us know,
 * Thanks
 *  [Rahul Gandhi](https://wordpress.org/support/users/wpdev10/)
 * (@wpdev10)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-its-loading-forever/#post-13710929)
 * Hi,
 * The issue is with the caching plugin as I can see the admin-ajax.php is showing
   302 error which generally happens when the caching plugin is active. If you can
   disable the caching plugin and check if it works or not would give more idea 
   and if you can exclude the /wp-admin/admin-ajax.php from the caching would solve
   the issue as well.
 * Regards,
    Patrik
 *  Thread Starter [viggotico](https://wordpress.org/support/users/viggotico/)
 * (@viggotico)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-its-loading-forever/#post-13712124)
 * Hello Patrik, I tried to disabled the caching plugin and also tried with a cleared
   cache, but it still kept loading. I then tried to exclude /wp-admin/admin-ajax.
   php and also tried after clearing the cache, but it didn’t fix t he issue.
 *  [Rahul Gandhi](https://wordpress.org/support/users/wpdev10/)
 * (@wpdev10)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-its-loading-forever/#post-13712499)
 * Ok, Can you please create the support ticket on our site [https://userswp.io/support](https://userswp.io/support)?
 * Regards,
    Patrik
 *  Thread Starter [viggotico](https://wordpress.org/support/users/viggotico/)
 * (@viggotico)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-its-loading-forever/#post-13714493)
 * Yes, sure. I have created one now.
 *  Plugin Contributor [Paolo](https://wordpress.org/support/users/paoltaia/)
 * (@paoltaia)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-its-loading-forever/#post-13714505)
 * Just FYI, I’m getting an email saying:
 * Login Verification Required
 * and in the body of the email it says
 * The request was flagged as suspicious…
 * The link is from : alphacommunity.net/login/?wfls-email-verification=…
 * Not sure where wfls email verification is coming from, but probably that’s the
   culprit.
    -  This reply was modified 5 years, 8 months ago by [Paolo](https://wordpress.org/support/users/paoltaia/).
 *  [Rahul Gandhi](https://wordpress.org/support/users/wpdev10/)
 * (@wpdev10)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-its-loading-forever/#post-13715148)
 * Hi,
 * I think it’s a WordFence plugin and you may have enabled two-factor verification
   or other security feature of the plugin. Can you check after disabling such settings
   related to login and let us know if it works for you or not?
 * Regards,
    Patrik
 *  Thread Starter [viggotico](https://wordpress.org/support/users/viggotico/)
 * (@viggotico)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-its-loading-forever/#post-13716390)
 * [@paoltaia](https://wordpress.org/support/users/paoltaia/) [@wpdev10](https://wordpress.org/support/users/wpdev10/)
   Yeah reCAPTCHA was enabled in WordFence settings, while I think it was also enabled
   in the UsersWP settings: [https://i.imgur.com/Uyz0Z1W.png](https://i.imgur.com/Uyz0Z1W.png)
 * The login works now after disabling it, thank you all for the help! I’ll be more
   careful with these security plugins, so they don’t overlap each other.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Cannot login, it’s loading forever’ is closed to new replies.

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## Tags

 * [loading](https://wordpress.org/support/topic-tag/loading/)
 * [login](https://wordpress.org/support/topic-tag/login/)
 * [redirect](https://wordpress.org/support/topic-tag/redirect/)

 * 8 replies
 * 3 participants
 * Last reply from: [viggotico](https://wordpress.org/support/users/viggotico/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-its-loading-forever/#post-13716390)
 * Status: resolved