Support » Plugin: WP Staging - DB & File Duplicator & Migration » cannot login as user

cannot login as user

  • Resolved mauroV8F5

    (@maurov8f5)


    4 months, 2 weeks ago

    Hi there,

    I ‘ve the last version of the plugin. If I add a user from backup, and then I try to sign in with his credentials, nothing happens, the login page emains static.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Rene Hermenau

    (@renehermi)

    4 months, 2 weeks ago

    Hi,

    what do you mean with “user from backup”?

    The user must be registered at the staging site if you want to access with it the staging site.
    It’s not enough to create that user on the live site only.

    mauroV8F5

    (@maurov8f5)

    4 months, 2 weeks ago

    Hi,

    I mean that, as admin, I add a new user, with “add new” button.
    From backup of staging site. Maybe Have I to add him from the original site?

    • This reply was modified 4 months, 2 weeks ago by  mauroV8F5.
    Plugin Author Rene Hermenau

    (@renehermi)

    4 months, 2 weeks ago

    Hi Mauro,

    the user must be added to the site you want to access to.

    The staging site and live site are totally independent. It does not make any sense to add a new user on the staging site and to expect that one to be working on the production site and vice versa.

    Please let me know if that works.

    Cheers
    René

    mauroV8F5

    (@maurov8f5)

    4 months, 2 weeks ago

    Ok, I need a test user in staging site, but after creating, I can ‘t login with it, in the same site.

    Plugin Author Rene Hermenau

    (@renehermi)

    4 months, 2 weeks ago

    That user must have administrator permissions.

    If this is not possible just disable wp staging on the staging site and that non-admin user can access your staging site.

    • This reply was modified 4 months, 2 weeks ago by  Rene Hermenau.
    Plugin Author Rene Hermenau

    (@renehermi)

    4 months, 2 weeks ago

    @maurov8f5 If this still does not solve your issue you can contact per directly at support [at] wp-staging.com and I am going to have a look at your issue.

    mauroV8F5

    (@maurov8f5)

    4 months, 1 week ago

    yes, disabling wp staging it works. Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
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