Title: Cannot Login after install
Last modified: January 9, 2017

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# Cannot Login after install

 *  [jrad7](https://wordpress.org/support/users/jrad7/)
 * (@jrad7)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-login-after-install-2/)
 * Hello
 * I installed wordpress through the website where I am hosting it. After the installation
   I was unable to login. The password and username are correct, it does not say
   they a wrong, but it still just reloads the login page. Maybe 1 out of 10 attempts
   I get into the dashboard, but as soon as i click on something it logs me back
   out. Can anyone help me?
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [liamdempsey](https://wordpress.org/support/users/liamdempsey/)
 * (@liamdempsey)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-login-after-install-2/#post-8633642)
 * Hi jrad7,
 * Sorry to hear about the problems. Not fun.
 * When you write hat you installed WordPress through the website where you’re hosting
   it, do you mean …
 * (1) That you used your web host’s auto-installer to install WordPress?
 * — OR —
 * (2) That you manually installed WordPress using FTP and by creating and connecting
   the database (perhaps through cPanel)?
 * If you mean (1), then it may be worth checking with your web host’s technical
   support to see what’s going on.
 * If (2), have you reviewed the instructions and information on the following page?
 * [https://codex.wordpress.org/Installing_WordPress](https://codex.wordpress.org/Installing_WordPress)
 *  Thread Starter [jrad7](https://wordpress.org/support/users/jrad7/)
 * (@jrad7)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-login-after-install-2/#post-8633707)
 * Hi there, thanks for your answer!
 * Yea I meant that I used the auto-installer. And the hosting company said they
   can’t help “contact wordpress” he said… very friendly bunch haha.
 * What do you think? Any help? I have no idea where to look. I can easily access
   the site through filezilla if that helps?
 *  [liamdempsey](https://wordpress.org/support/users/liamdempsey/)
 * (@liamdempsey)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-login-after-install-2/#post-8634158)
 * Hi jrad7,
 * So, use this link to help setup WordPress via Filezilla:
 * [https://codex.wordpress.org/Installing_WordPress](https://codex.wordpress.org/Installing_WordPress)
 * Does your web host have cPanel installed? If so, you can access your database
   there via mySQL or phpMyAdmin depending on what tasks you need to achieve.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot Login after install’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [liamdempsey](https://wordpress.org/support/users/liamdempsey/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-login-after-install-2/#post-8634158)
 * Status: not resolved

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