Support » Plugin: Plugin Detective - Troubleshooting » cannot login

  • Resolved sradom


    when I try to open plugin detective I cannot login I use my login which works for but won’t open plugin detective. Need help with this.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author croixhaug


    Hi @sradom, it sounds like you’re using your username/password (sradom), but Plugin Detective actually needs the info for your WP install – the one you enter at

    Hope that helps, let us know if you have any additional questions. Just make sure not to post any sensitive credentials here in the forum 🙂


    Thank you for your reply, But, I tries using my website/admin username and password which I just used successfully to log into my site and it still did not work. Any other suggestions?

    Plugin Contributor Natalie MacLees


    Hello @sradom,

    Can you please email us at so we can get more information about the problem? We’ll work with you to get it figured out so the plugin is working for you. Sorry that it’s giving you troubles!


    Nathan-Any results yet from the temporary login I sent

    Plugin Author croixhaug


    The latest update (v 1.1.3) we just released fixes this issue which affects some hosting environments 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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