Title: Cannot login Last modified: August 20, 2016 --- # Cannot login * [Bigcullie](https://wordpress.org/support/users/bigcullie/) * (@bigcullie) * [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-30/) * Hi, * You can view my blog [http://speechforawedding.com](http://speechforawedding.com) ok. * But I cannot login. * Today I magaged to input the correct passwords and then I received the eror message“ You do not have sufficient permissions to access this page.” * Later when I typed [http://speechforawedding.com/wp-admin](http://speechforawedding.com/wp-admin) I just received the error. “You do not have sufficient permissions to access this page.” * Just as I write this I have noticed that I have been hacked. But the hacker left his calling card “hacked by chliZAceh” * Could this be causing the problem? * Could somebody help me, hopefully this has happened before and you have a solution. It was working last week. Viewing 12 replies - 1 through 12 (of 12 total) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-30/#post-2590460) * > Could this be causing the problem? * Oh… yes. I’m afraid it could. See: [http://codex.wordpress.org/FAQ_My_site_was_hacked](http://codex.wordpress.org/FAQ_My_site_was_hacked) [http://wordpress.org/support/topic/268083#post-1065779](http://wordpress.org/support/topic/268083#post-1065779) [http://smackdown.blogsblogsblogs.com/2008/06/24/how-to-completely-clean-your-hacked-wordpress-installation/](http://smackdown.blogsblogsblogs.com/2008/06/24/how-to-completely-clean-your-hacked-wordpress-installation/) [http://ottopress.com/2009/hacked-wordpress-backdoors/](http://ottopress.com/2009/hacked-wordpress-backdoors/) * [http://sitecheck.sucuri.net/scanner/](http://sitecheck.sucuri.net/scanner/) * Thread Starter [Bigcullie](https://wordpress.org/support/users/bigcullie/) * (@bigcullie) * [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-30/#post-2590654) * Hi, * Thanks for your help. It has taken me ages to work through all this and I have found nothing. I downloaded everything, virus scanned it, nothing. * I will reinstal all my work under a new user name. But first I will need to gain access to the website [http://speechforawedding.com/wp-admin](http://speechforawedding.com/wp-admin) * As said at the beginning, when I log in as before I get the error message _“ You do not have sufficient permissions to access this page.”_ * I have checked all file permissions, and they are all set at 644. All folders are at 755. So all I need is entry. * Anyway of getting round this _“You do not have sufficient permissions to access this page.”_ anybody seen this before? * Many thanks, Gordon. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-30/#post-2590655) * > first I will need to gain access to the website * Why? All of your content is in your database which can be accessed via your hosts. * Thread Starter [Bigcullie](https://wordpress.org/support/users/bigcullie/) * (@bigcullie) * [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-30/#post-2590656) * Thanks Esmi, that was quick. How do I send you details. Gordon * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-30/#post-2590657) * Sorry? I didn’t ask you for any details. * Thread Starter [Bigcullie](https://wordpress.org/support/users/bigcullie/) * (@bigcullie) * [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-30/#post-2590658) * Do you mean just get them to re install it. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-30/#post-2590659) * No. I’d suggest that you backup the database and carry out a completely new install of WordPress, then restore the backup to the new database. * Thread Starter [Bigcullie](https://wordpress.org/support/users/bigcullie/) * (@bigcullie) * [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-30/#post-2590660) * I agree, * Help me here though, I have a few databases, how can I tell which database will belong to that blog; and how can I add that database to a new instalation? * This is new ground for me, but this could save a lot of problems. * Thanks esmi, Gordon * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-30/#post-2590661) * > how can I tell which database will belong to that blog * Have a look in your wp-config.php file. The database name will be in there. * Thread Starter [Bigcullie](https://wordpress.org/support/users/bigcullie/) * (@bigcullie) * [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-30/#post-2590662) * Thanks Esmi, * t is so obvious once you know. * Database is BD123456_7 say. OK. * Now this is I hope the last question. On a new instalation, how do I import that particular database and delete the one Wp allocates you, * Fantastico does not allow you to specify which database to use, nor let you name it which would help clarity. * Nearly there, Gordon. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-30/#post-2590663) * You have three options: * 1. Install with Fantastico and then edit the wp-config.php file after the install is complete to point the new install to the old database. * 2. Install with Fantastico and then [restore a backup copy](http://codex.wordpress.org/Restoring_Your_Database_From_Backup) of the old database into the new database. * 3. Re-upload a completely fresh copy of WordPress manually using FTP and then create a wp-config.php file that points to the old database * Thread Starter [Bigcullie](https://wordpress.org/support/users/bigcullie/) * (@bigcullie) * [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-30/#post-2590664) * This is good, * You have three options: * 1. Install with Fantastico and then edit the wp-config.php file after the install is complete to point the new install to the old database. **This sounds the easiest** * 2. Install with Fantastico and then restore a backup copy of the old database into the new database. **This is new to me, and sounds complex.** * 3. Re-upload a completely fresh copy of WordPress manually using FTP and then create a wp-config.php file that points to the old database **I have read about this and do not feel to comfortable about it.** * Number 1 looks the best option for me. I lke number 2 the best but do not know how or where the db are. Number 3, a bit technical. I have only used fantastico but I will look further into it. * Thanks Esmi, I was really worried about this; but you have given me good options. * All the best Gordon. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Cannot login’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 12 replies * 2 participants * Last reply from: [Bigcullie](https://wordpress.org/support/users/bigcullie/) * Last activity: [14 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-30/#post-2590664) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics